Associate Director, Sales Operation

Overview

The Associate Director, Sales Operations will be an integral member of the Iovance Business Analytics and Insights team. This is a hands-on role that will have responsibilities towards all aspects of sales operations: from field team sizing, and customer target list development, to creating tools and resources to enhance sales force effectiveness. The individual will be a key member of the Commercial Operations team and will be responsible for implementing processes, systems, and tools to support activities such as sales productivity and effectiveness, customer targeting and alignment, customer relationship management (CRM), and incentive compensation (IC) in support of our CTN community sales teams. The individual will closely work with sales and marketing teams as well as IT partners. A competitive candidate will possess exceptional technical skills and be a creative problem-solver. 

Essential Functions and Responsibilities

• Analyze market data to create effective sales territories involving the internal and external sales teams.
• Regularly review and recommend territory boundaries to maximize sales coverage and performance.
• Assist in modifying sales team incentive compensation plans
• Support execution of incentive compensation by collaborating with Finance and HR stakeholders to interpret and executive incentive compensation payouts.
• Proactively monitor and analyze sales data from CRM systems to identify trends patterns and areas for improvement.
• Partner across teams provide strategic insights, ensure operational alignment to the company’s business strategy and goals.
• Develop accurate sales forecasts based on historical data, market trends, and sales pipeline
• Perform data management tasks working together with IT Administrators
• Contribute to a collaborative, engaging, and development-focused culture across the broader Global Analytics and Commercial Operations team
• Must adhere to Iovance Biotherapeutics’ core values, policies, procedures, and business ethics.
• Perform miscellaneous duties as assigned.

Travel – Up to 10%

Required Education, Skills, and Knowledge

• 4 year degree in business, science, or engineering is preferred with 6-8 years industry experience in medical device, pharmaceutical or healthcare industry required.
• Strong analytical skills with proficiency in data and visual tools (e.g. Excel, Tableau, etc.)
• Excellent skills in performing quantitative analysis and interpreting data to recommend strategic business decisions
• Experience with CRM systems such as Salesforce, Veeva, and Komodo Health
• Knowledge of biotechnology industry, including market dynamics, product offerings, and regulatory landscape
• Expertise in Microsoft Office (Word, PowerPoint, etc.)
• Working knowledge of SQL
• Proven ability to manage complex projects and prioritize tasks effectively
• Solid interpersonal skills and ability to work independently and effectively cross-functionally
• Able to flourish in a small, nimble, often ambiguous entrepreneurial company environment

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made upon request to enable individuals to perform essential functions. Please contact Human Resources to request accommodation.

Physical Demands and Activities Required

• Must be able to remain in a stationary position standing or sitting for prolonged periods of time. 
• Must be able to move about inside an office and exert up to 10 pounds of force occasionally or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Must have visual acuity to perform activities such as: preparing and analyzing data and figures, viewing a computer screen, and extensive reading.  
• This position requires repetitive motion, substantial movements (motions) of the wrist, hands, and/or fingers.
• Must be able to communicate with others to exchange information.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Work Environment

This job operates in a professional workplace or remote office environment and requires standard office equipment and keyboards. Employees who work remotely are expected to maintain their workspace and environment safely and free from safety hazards.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Iovance is committed to cultivating and offering a diverse and inclusive work environment. As an equal-opportunity employer, our employees and applicants will be considered without regard to an individual’s race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. If you need assistance or accommodation to apply to one of our opportunities, please contact careers@iovance.com.

sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. If you need assistance or accommodation to apply to one of our opportunities, please contact careers@iovance.com.

By voluntarily providing information and clicking “Submit Application”, you explicitly consent to the collection and use of your personal information for the purposes described above and in our Candidate Privacy Notice. 

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