Who We Are
ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.
What We Do
The Azure Administrator is responsible for managing and maintaining the organization's Microsoft Azure environment, ensuring it operates efficiently, securely, and reliably. This role involves configuring Azure services, monitoring performance, implementing security measures, and supporting cloud-based applications. The ideal candidate will possess strong foundational knowledge of Azure technologies and demonstrate a commitment to learning and professional growth.
What You'll Do
- Deploy, configure, and manage Azure resources such as virtual machines, storage accounts, and virtual networks.
- Perform routine maintenance tasks, including updates and patches, within the Azure environment.
- Monitor system performance and resource utilization using Azure Monitor and related tools.
- Identify and resolve technical issues related to Azure services in a timely manner.
- Manage Azure Active Directory (AAD), ensuring proper identity and access control.
- Implement security best practices, such as firewalls, encryption, and multi-factor authentication (MFA).
- Configure and manage backups using Azure Backup.
- Test and support disaster recovery solutions to ensure data and system availability.
- Provide support to internal teams and end-users regarding Azure services and solutions.
- Create and maintain technical documentation for cloud infrastructure and operational processes.
- Utilize scripting tools like PowerShell or Azure CLI for automating administrative tasks.
- Maintain and modify Infrastructure as Code (IaC) templates as needed.
- Ensure compliance with organizational policies and industry standards through Azure Policy and tagging strategies.
- Assist in implementing cost management and reporting practices.
What You'll Bring
- Associate's or Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- 2+ years of IT experience with at least 1 year focused on Azure administration
- Hands-on experience with core Azure services such as Virtual Machines, Storage, and Azure Active Directory.
- Microsoft Certified: Azure Administrator Associate (preferred or willingness to obtain).
- Proficiency in PowerShell, Azure CLI, or similar scripting tools.
- Familiarity with networking basics (e.g., VPNs, DNS, firewalls).
- Basic understanding of virtualization and cloud computing concepts.
- Strong analytical and troubleshooting skills.
- Ability to work independently and within a team.
- Effective communication and documentation skills.
- Proactive and eager to learn new Azure technologies and solutions.
Salary Range: $86,675 -144,450 Annually
This hiring range is a good faith and reasonable estimate of the salary range of possible compensation at the time of the posting and is subject to change. The actual compensation offered will be determined by various factors, which may include a candidate’s education, training, experience, and geographic location.
What We Offer
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
