SAP Basis Delivery Lead/Consultant

Job Description:

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries.

Position Title: SAP Basis Delivery Lead/Consultant
Location: Remote/On-site (as required by the project)

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Key Responsibilities:

• Provide technical support and leadership in a complex mission-critical SAP environment.
• Act as primary contact for customers for any operational and technical topics, including SAP technical consulting
• Lead and execute SAP projects and complex changes, such as new implementations, migrations, upgrades, conversions,
• maintenance activities. Work with other domains to establish implementation plans for SAP changes, projects, backup
• and recovery.
• Provide solution options and participate in high availability designs (HA/DR).
• Ensure supported components are maintained, optimized and used effectively.
• Manage escalations of critical incidents (with root-cause in technical area).
• Define and setup SAP and DB monitoring based on standards in order to meet SLA’s.
• Oversee ITIL processes (incident, change, release and problem management...).
• Handle Change Requests, acting as Change Manager, in process & in tools.
• Participate in regular account review sessions with the customer and Account Service Team.
• Execute Project management for technical tasks / technical SAP project management.
• Identify automation opportunities and drive their implementations.
• Forecast and raise technology requirements based on technical and clients needs.
• Consult on the architecture and design of hardware and software within the client's environment.
• Ensure that technical system documentation is up to date (CMDB, Operational procedures).
• Provide internal SAP technical training for lower-level teams.

Why would you join us?
As a team, we offer our knowledge, experience, support, sympathy and honesty. We are happy to teach, and we understand that sometimes mistakes are an integral part of learning. We are enthusiastic about a job we do and we want to share this joy with you.

As a company, we offer a steady job in an international company in a heavily invested area, where you will encounter multiple opportunities to cooperate with inspiring people from across the world. A place where you can learn, work with experts, share your knowledge and enjoy many social activities and events prepared for our Employees.

Additionally, we offer:

• stable employment in an international company

• advancement opportunities within the organization (a variety of exciting projects with an array of technologies and tools)

• flexibility in work arrangement (hybrid or fully remote work, the home office culture is in our DNA)

• modern and conveniently located offices in Wrocław and Warsaw

• an onboarding buddy’s support to make you feel comfortable in our company from day one

• substantial medical insurance package provided in cooperation with the biggest medical services provider in Poland

• life insurance package

• Multisport Card

• unlimited access to DXC University with courses from a bunch of external partners for the best learner's experience (e.g., LinkedIn Learning, Udemy)

• access to a foreign language learning platform

• DXC Partner courses and certifications (Microsoft, SAP, ServiceNow, AWS, Google, Dell Technologies, IBM, Microfocus, Salesforce, Red Hat, VMware, Workday)

• Employee Referral Program - a financial bonus for the referrer for a successful candidate recommendation

• Employee Recognition Program with points assigned by colleagues for the recognized employees (exchangeable for prizes)

• Employee Assistance Program (providing 24/7 support for employees and their families in difficult life situations)

• opportunity to join our numerous charity and ecology-related events organized by our CSR Team (Corporate Social Responsibility)

• DiXi Cool activities: trips, sports and wellness events, discounts for cultural events

#LI-Remote #LI-AV1

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.