Revenue Enablement Specialist

Note: You are NOT required to create a Workday account!

The team

The Global Revenue Enablement Department at UserTesting was established to optimize and maximize the productivity and performance of our Go-To-Market (GTM) organization. We are a critical partner to the global sales, solutions, customer success, and professional services teams, ensuring they have the processes, tools, and enablement resources needed to consistently achieve their targets and drive sustainable revenue growth.

The Opportunity

We are seeking a highly motivated and results-oriented Revenue Enablement Specialist to join our growing Revenue Enablement team. Reporting to the VP of Global Revenue Effectiveness, you will play a critical role in equipping our GTM organization with the knowledge, skills, and tools they need to achieve peak performance. This is an exciting opportunity to make a tangible impact on revenue growth by optimizing our go-to-market strategies and fostering a culture of continuous learning and development.

• Program Support:

  • Collaborate with Senior Enablement Managers to execute impactful enablement programs, including sales training, onboarding, and product launches.

  • Manage program logistics, including scheduling, coordinating resources, preparing materials, and setting up virtual and in-person learning environments.

  • Leverage technology platforms to deliver engaging and effective training experiences.

• Content Management:

  • Maintain and curate a comprehensive GTM enablement content library, ensuring all materials are up-to-date, relevant, and easily accessible to the GTM team.

  • Develop and implement a robust content review and update process to ensure accuracy and alignment with the latest sales methodologies and product information.

  • Create new enablement content, including presentations, playbooks, battle cards, and training modules, in collaboration with Product Marketing.

• Data Analysis & Reporting:

  • Track and analyze key performance indicators (KPIs) related to enablement programs, such as participation rates, knowledge retention, and impact on sales performance.

  • Generate insightful reports and dashboards to communicate program effectiveness to stakeholders and inform data-driven decision-making.

  • Identify trends and areas for improvement in enablement initiatives based on data analysis.

• Sales Technology:

  • Provide ongoing support and training to the sales team on the effective use of sales tools and technologies, including CRM systems, sales engagement platforms, and other relevant software.

  • Stay abreast of emerging sales technologies and trends, recommending and implementing new tools and best practices to enhance sales productivity.

Additional Responsibilities:

• Partner with Marketing, Sales, and Product teams to ensure alignment between enablement initiatives and broader organizational objectives.

• Actively solicit and incorporate feedback from GTM Team members to continuously improve enablement programs and content.

• Facilitate onboarding for new GTM hires, equipping them with the knowledge and resources necessary for success.

• Lead and manage special projects related to enablement, ensuring timely completion and alignment with project goals.
   

What we're looking for

• Proven experience in Sales, Sales Engineering, Customer Success, Sales Enablement, Training, or a similar role.

• Strong analytical and problem-solving skills with the ability to interpret data and draw actionable insights.

• Proficiency in data analysis tools and technologies (e.g., Excel, Google Analytics, CRM reporting).

• Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely to diverse audiences.  

• Experience with sales technologies and CRM systems (e.g., Salesforce, Highspot, ZoomInfo, Outreach, Chorus).

• Passion for enabling GTM success and driving revenue growth.

Perks/benefits

• Private Medical, Dental and Vision

• Health Savings Account

• Pre-Tax Benefit Accounts (FSA)

• Commuter Benefits - transit and parking 

• Flexible Time off (Full time salaried (exempt) employees)

• 12 Days of observed holiday entitlement

• Basic Life insurance, Short-Term Disability and Long-Term Disability insurance

• 401(k) Retirement Plan 

• Professional Development Stipend

• Remote Equipment Expense Reimbursement

• Mental Wellness Employee Assistance Program

• Monthly wellness and telecommunications reimbursements

• Paid quarterly volunteering days and Charity donation matching via our UT Cares Volunteers and Charitable Giving Committee

• Perks at Work discount scheme

• Pet Insurance reimbursement 

• Employee Referral Programme 

• Employee-led groups to help foster a more inclusive employee experience and build a culture of belonging at UserTesting. Read more here!

UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.  UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.