Senior Workers' Compensation Claim Adjuster (Hybrid/Remote)

Overview:

Position Title: Senior Workers' Compensation Claim Adjuster

Location: Remote (or Hybrid) - Maitland, FL

Hours: Monday - Friday, 8:00 AM to 4:30 PM ET

Salary Range: $76,500-$93,500

CCMSI is Hiring! We’re looking for an experienced Workers' Compensation Claim Specialist to join our team. This role can be remote or hybrid, depending on your location relative to our Maitland, FL office.

At CCMSI, we are employee-owned and committed to providing exceptional service. We offer manageable caseloads, extensive career development, and industry-leading benefits.

Why Join CCMSI?

✅ Work-Life Balance – Enjoy 4 weeks of PTO in your first year + 10 paid holidays
✅ Comprehensive Benefits – Medical, Dental, Vision, 401K, ESOP & more
✅ Career Growth – Structured training programs with opportunities for advancement
✅ Supportive Culture – Work in an environment where your expertise is valued

About the Role

As a Workers’ Compensation Claim Specialist, you will handle litigated Florida workers’ compensation claims for a dedicated client account from inception to resolution. This role requires 10+ years of WC claim handling experience and a Florida adjuster’s license.

🔹 Investigate, evaluate, and adjust workers’ compensation claims in accordance with FL laws
🔹 Manage litigated claims and collaborate with legal professionals
🔹 Establish and maintain appropriate reserves
🔹 Oversee medical, legal, and damage estimates to ensure proper claim resolution
🔹 Negotiate settlements following client-specific handling instructions and state laws
🔹 Coordinate subrogation claims and excess carrier notifications

What You Need to Succeed

✔ 10+ years of workers’ compensation claim handling experience
✔ Experience managing litigated claims in Florida
✔ FL Adjuster’s License (Required)

✔ AIC, ARM OR CPCU Designation preferred.
✔ Strong analytical, negotiation, and communication skills
✔ Ability to multitask and thrive in a fast-paced environment

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Initiative to set and achieve performance goals.
• Good analytic and negotiation skills. 
• Ability to cope with job pressures in a constantly changing environment. 
• Knowledge of all lower level claim position responsibilities.
• Must be detail oriented and a self-starter with strong organizational abilities. 
• Ability to coordinate and prioritize required. 
• Flexibility, accuracy, initiative and the ability to work with minimum supervision. 
• Discretion and confidentiality required.
• Reliable, predictable attendance within client service hours for the performance of this position.
• Responsive to internal and external client needs.

CORE VALUES & PRINCIPLES

Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefits package, including Medical, Dental, Vision, Prescription Drug, Life, ESOP, 401K, Flexible Spending, and more. CCMSI conducts background checks in accordance with applicable federal, state, and local laws.

Salary Disclaimer:

The posted salary range reflects the anticipated base pay for this role. Actual pay will depend on factors such as qualifications, experience, location, and internal equity. Additional compensation may include bonuses, benefits, or other forms of pay. This range complies with state and local transparency laws. Please discuss any questions about compensation or benefits with our hiring team.

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