Instructor - Product Management

We’re on a mission to provide equitable access to economic opportunity, for everyone.

We close critical skill gaps in the workforce through a new kind of apprenticeship that combines work and learning. We begin by recognizing high-potential individuals both inside and outside of a company's current workforce and then we create applied, guided and equitable learning programs, with measurable impact. Because we believe the world needs a better way to match its potential.

We work with over 1,500 leading companies including the likes of Microsoft, Citi and Just Eat to help solve their business-critical problems, and we’ve trained over 16,000 professional apprentices in the tech and data skills of the future. This is made possible by our global team who are driven to achieve a mission that matters, together.

Join Multiverse and help us set a new course for work.

The Opportunity

As an instructor, you will be responsible for the delivery of our technical content and supporting our apprentices in upskilling in these technical areas through workshops and drop in sessions. You will help apprentices develop the appropriate Knowledge, Skills & Behaviours throughout their programme.

Specifically, you will

• Confidently facilitate delivery sessions of our technical Learning content, ensuring the session delivers against learning objectives within the allotted time.

• Adhere to the Coach Quality framework to ensure a consistent level of quality for every session and a consistent experience for every apprentice.

• Create a vibrant, inclusive and motivating environment that drives apprentice learning, engagement and overall satisfaction.

• Moderate assignments in line with mark schemes to ensure quality and consistency while providing feedback and feed forward for apprentices to continually develop their technical and durable skills.

• Maintain an owners mentality, whether assigned a learner or in support of other coaches, being proactive in taking action, sharing feedback, or providing support to ensure the progress and success of learners.

• Regularly liaise with coaches to align on apprentice interventions to ensure successful completion of programme.

• Coordinate with cohort coaches and operations members to align on apprentice development and progress

• Utilise resources & learning opportunities provided by Multiverse, stay up-to-date on knowledge, learning and product updates, to ensure you are equipped to support your apprentices.

• Build & maintain credibility with your apprentices by utilising a mixture of professional experience, program/domain/industry knowledge and client context in your interactions.

• Create a compelling narrative about Multiverse, our mission, and the pillars of our offering, and help apprentices connect to it through the duration of their apprenticeship, and beyond.

• Advanced Programmes only: undertake regular specialised Higher Education CPD to own your own development of the degree apprenticeship experience

About you

• Significant hands-on experience in product management, product ownership and product development, preferably within a tech company or startup environment.

• You have industry experience in the specified domain

• Experience with project management and product management tools such as Jira, Notion, Trello, Figma, Monday, Asana, Miro, Productboard or Product Plan.

• Exceptional written and on-camera communication skills

• You have strong practical teaching experience in an academic or industry environment

• You are passionate about delivering the best learning opportunities and supporting others on their development journey

• Experience in facilitating agile project/product management ceremonies such as daily stand-ups, sprint planning, retrospectives, and reviews.

• Flexible and resilient; our program content and structure may change to better suit the needs of apprentices, so you must be adaptable and open to iteration.

• You align closely with our values and can share examples of how you have demonstrated them

This role will require someone in the office once a month

How we hire

Benefits

• Time off - 27 days holiday, plus 7 additional days off: 1 life event day, 2 volunteer days and 4 company-wide wellbeing days and 8 bank holidays per year

• Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Gympass and access to Spill - all in one mental health support

• Hybrid & remote work offering - with weekly or monthly visits to the London office and the opportunity to work abroad 45 days a year

• Team fun - weekly socials, company wide events and office snacks!

Our commitment to Diversity, Equity and Inclusion

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.

Right to Work

Do you have the right to work in the UK? Unfortunately, at this time we cannot offer sponsorship for this role and we cannot consider overseas applications.

Safeguarding

All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.