Job description

Recovery Partners' employees are fully remote and working from home nationwide!

You must have High-speed Internet at home and be able to cable connect directly to your router.
We will supply all other equipment needed to work from home.
Training will be done online via video training with "face to face" webcam interaction.

Recovery Partners, an ARMStrong company, is seeking highly motivated, results-driven individuals with strong critical thinking skills and a sense of urgency. If you are a self-starter who thrives on achieving goals with uncapped bonus potential, this position is for you! You will be trained to utilize your superior negotiation skills, good judgment, and sound decision making in order to maximize recoveries. Prior collections experience is a plus.

Requirements

Generate conversations on inbound/outbound calls regarding amounts due; gather the financial information necessary in order to negotiate and identify an acceptable resolution (100+ calls daily)
Exercise considerable independent judgment in reviewing claims to determine collection actions while documenting and tracking all verbal and written correspondence
Maintain professionalism in all communications, both written and oral, with claimants, insurance representatives, attorneys, and internal staff
Meet or exceed metrics including call volume, accounts worked, secured post-dates, average payment amount, etc.
Possess a competitive attitude, work independently within a team environment, manage conflict and negotiate successful outcomes, multitask, and prioritize daily workload
Navigate multiple technologies while staying engaged with the responsible party
Collections or call center experience preferred

Benefits

Work from Home environment, fully remote
Competitive Hourly Wage - Open to negotiation, based on experience
Monthly UNCAPPED bonuses for ALL collectors!
Generous Paid Time Off policy - 18 days per year
Paid Holidays immediately upon hire! 7 standard holidays & 2 floating holidays of your choice
Medical, dental, and vision benefits available after 60 days of employment, including sponsored Life Insurance policy
401(k) with Company Matching
Flexible Schedules! Work directly with your manager to find the schedule that works best for you
Available Office Hours: Monday to Friday - 6:00 AM to 8:00 PM (MST)
*Bilingual is always a plus*
*Must be able to pass background check*

Armstrong Receivable Management is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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