Quality Assurance Lead

About Datacom

With over 6,200 people, and centre’s of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across Asia. Founded in 1965 in New Zealand, and with over 2 decades of operating in Malaysia and the Philippines, Datacom has experienced expediential growth. Through all this, Datacom has maintained high levels of profitability with a track record of delivering innovative, cost effective digital and technology solutions, all delivered by dynamic teams spread across various locations. Our people are the best in their fields – smart, passionate, and dedicated to providing exceptional IT services to our customers. This makes for a rewarding and fast-paced place to work.

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Job Summary:

We are seeking a highly skilled and experienced QA Lead to oversee the testing processes, ensure software quality, and lead a team of QA engineers. The ideal candidate will have a strong background in manual and automated testing, deep knowledge of software development life cycles, and expertise in implementing quality assurance best practices.

Key Responsibilities:

Leadership & Team Management:

• Lead and mentor a team of QA engineers, ensuring best practices in testing and quality assurance.
• Define and implement QA strategies and processes to improve testing efficiency.
• Collaborate with development, product, and business teams to ensure quality is embedded in every phase of the SDLC.

Testing & Quality Assurance:

• Design, develop, and execute test plans, test cases, and test scripts for functional, regression, performance, and security testing.
• Implement and maintain automated testing frameworks to enhance efficiency.
• Identify, track, and resolve defects and quality issues, working closely with developers.

Process Improvement & Documentation:

• Develop and enforce QA best practices, standards, and guidelines.
• Establish metrics to monitor software quality and testing effectiveness.
• Maintain test documentation, including test plans, test reports, and defect logs.

Tooling & Automation:

• Select and implement automation tools for UI, API, and performance testing.
• Work with DevOps teams to integrate test automation in CI/CD pipelines.
• Stay updated with the latest QA tools and technologies to improve test coverage and efficiency.

*The role is open to permanent or contract.

Requirements

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

Benefits

Why Datacom?

At Datacom we believe that doing good, is good for business. We’ve maintained our local family feel whilst expanding globally, across Australia and ASIA. Our brand and reputation depend on ‘proving the promise’ and we aspire to be the trusted advisor for our customers across Government and the private sector from enterprise scale to regional business. We offer our staff a competitive salary package, fantastic perks and benefits like healthcare, life insurance, discounts at local retailers and a supportive, flexible working environment. If you want to join a company making a difference, apply now!

We have over 6,500 people across our global offices, and generate an annual revenue of over $1.48 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.