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Bilingual Client Experience Associate - Florida

Remote: 
Full Remote
Work from: 
Florida (USA), United States

Offer summary

Qualifications:

Fluent in English and Spanish, Strong communication skills.

Key responsabilities:

  • Take customer calls and capture leads
  • Schedule appointments and manage orders

AnywhereWorks logo
AnywhereWorks Large https://anywhereworks.com/
1001 - 5000 Employees
About AnywhereWorks
There is a better way to work. At AnywhereWorks, we believe the future of sustainable, inclusive and effective collaboration is Why ‘Anywhere’ - Anywhere is the freedom to boldly go... well, Anywhere; untethered from geographic constraints and free to think outside the cubicle.Anywhere attracts the best people - Talent is everywhere. When your location is Anywhere, you can hire the best people–not just the closest.Anywhere protects our planet - To help combat the climate crisis, we need a new approach to the way we work. Anywhere means less commuting, less polluting, and a more sustainable future.Anywhere is inclusive - Fixed-location work excludes many. Working Anywhere means more flexibility, more diverse teams, and better ideas.Anywhere is profitable - Anywhere means saving on office rental, employee turnover, and high operational costs. Invest in your people, not a place.Anywhere is the future - The number of people working Anywhere continues to rise. Every day, more businesses are discovering that there is a better way to work. Will you be next?Find out how you can chat, collaborate, learn and manage your team; Anywhere. Get in touch today https://anywhereworks.com/contact
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Job description

We're on a mission to help the world work Anywhere. Whether working from home, an office, or Anywhere, we offer products and services designed to help people work and learn together, whether they're across a table or across the world. Work is what we do, not where we do it. We are looking for a Client Experience Associate to join our team! Please see below for more information:


Your Role

  • Please watch: A Day in the Life of a Client Experience Associate

  • You will be taking customer calls, capturing incoming leads, taking orders, and scheduling appointments, while working from the comfort of your own home.

  • In this role, you will be taking inbound calls and forwarding messages to our clients in a fast-paced environment.

  • You will work from your computer for the duration of your shift and regularly work 40 hours per week with a minimum of 8 hours on Fridays, Saturdays, and Mondays.


Your Skills

  • An excellent communicator, verbally and written in both English & Spanish (fluent in both languages).

  • An excellent communicator, verbally and written.

  • Growth mindset, and is excited to learn new things.

  • Passionate about customer service.

  • People-focused, friendly and knows how to listen.

  • Dependable and shows up when expected.

  • Above-average computer skills, including typing.

  • The ability to stay calm and efficient under pressure.

  • Willingness to complete an introductory learning and development phase at satisfactory levels.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Lead ExtractionTransitional Bilingual Education

Other Skills

  • Customer Service
  • Computer Literacy
  • Calmness Under Pressure
  • Communication
  • Active Listening
  • Reliability
  • Growth Mindedness
Are you interested?

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