Community Health Worker

VIVA HEALTH, ranked one of the nation's Best Places to Work by Modern Healthcare, has an opportunity for a Community Health Worker in Auburn, AL!

VIVA HEALTH is the first and only Alabama-based plan to be named an overall 5-out-of-5 Star Medicare Advantage Plan. Our employees are a part of the communities they serve and proudly partner with members on their healthcare journeys. Come join our team! We offer a great benefits package including 401k, tuition reimbursement for employees and dependents, paid parental leave, and paid day for community service, just to name a few!

The Community Health Worker will work alongside the Alabama Coordinated Health Networks (ACHN) and/or Medicare teams to ensure that recipients have access to all covered services appropriate to the recipient’s condition or circumstance. This role will assist Care Coordinators and Care Managers in carrying out care management services by providing assistance with promoting disease self-management, utilizing approved education tools, providing information to the patient on medical and
community services as directed, and assisting with carrying out established plan of care as directed. This individual may also assist with Health Risk Assessments and referral generation. This position will travel to locations within the relevant service area through a reliable means of transportation insured in accordance with Company policy. This position will have work from home opportunities.

 REQUIRED:

• High School Diploma or GED
• One year of experience in a call center or healthcare related field
• College graduate or currently enrolled in college may be considered in lieu of experience
• Valid driver’s license in good standing
• May require significant face-to-face contact with duties regularly performed away from the principal place of business
• Willing to submit to vaccine testing and screening
• Good interview and telephone skills as well as the ability to deal with recipients in a caring and helpful (assertive and tactful) manner
• Ability to understand health-related service delivery systems
• Excellent communication and relationship skills
• Ability to analyze varied environmental factors in relation to recipients' well being
• Organization and Time Management skills
• Ability to be flexible, adaptable, and work effectively in a variety of settings, especially in the community
• Basic computer skills

PREFERRED:

• Bachelor’s degree
• Experience in case management, human services, public health, or experience with the underinsured population
• Ability to utilize Microsoft Word and Excel