Triskel Consulting: Your Trusted EMEA HR Solutions PartnerSpecializing in Executive Search, IT/Tech, Fintech, Pharma/Life Sciences, and iGaming, and partnering up with experts in the HR field, we offer comprehensive HR services across Europe, the Middle East, and Africa. Our values—communication, honesty, and dedication to people—drive our tailored recruitment, RPO, payroll, training, and advisory solutions.With over 15 years of industry expertise, our founder brings extensive recruitment experience from entry-level to executive leadership. We collaborate with top training experts in Spain and global payroll providers to ensure efficient services.At Triskel, we're passionate about aligning talent with your vision. We offer honest, innovative solutions, leveraging industry insights to meet unique sector demands. Partner with us for integrity, expertise, and a commitment to your success.

Job description

Our client is a digital services provider operating within the iGaming field. As they expand their presence in the Turkish market they are now seeking to hire a CRM Executive to drive their growth and optimize player journeys.

Overview

We are seeking a passionate and results-oriented CRM Executive to lead CRM initiatives primarily across the Turkish market. Your role will focus on crafting, executing, and analyzing CRM campaigns tailored for native Turkish-speaking audiences, ensuring seamless communication and elevated player engagement.

Responsibilities;

Plan, implement, and optimize targeted CRM campaigns to boost player retention and engagement in the Turkish market.
Leverage leading gambling CRM tools to manage campaigns, personalize experiences, and track performance metrics.
Analyze customer behavior and campaign outcomes to uncover actionable insights and improve strategies.
Work cross-functionally with marketing, product, and support teams to ensure consistent player communication and experience.
Identify market-specific trends and implement creative strategies to meet player preferences and expectations.

Requirements

Native-level fluency in Turkish (written and spoken) essential for this position as well as proficiency in English
Minimum 1 year CRM experience in the gambling industry, operating in the Turkish market.
Expertise with gambling-focused CRM systems, such as Optimove, Salesforce Marketing Cloud, or similar tools.
Strong analytical capabilities for evaluating campaign performance and deriving insights.
Excellent organizational and communication skills, with the ability to juggle multiple priorities in a fast-paced environment.
A collaborative mindset and the ability to work effectively in both team settings and independently.

What is on offer?

Join a growing global team and make your mark in the Turkish market.
Competitive salary and performance-based bonuses.
Clear pathways for career growth and skill development within the gambling sector.
Experience a diverse, fast-paced environment where your contributions are valued.

If you are interested in the above position Apply now or send your CV to nuria@triskelconsulting.net

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