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E-Commerce Operations Specialist

Remote:

Full Remote

Contract:

Work from:

Offer summary

Proven experience in e-commerce operations, Strong expertise in Shopify, Proficiency in photo and video editing tools, Excellent analytical skills.

BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/

501 - 1000 Employees

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This is a remote position.

Key Responsibilities:

Manage and optimize day-to-day e-commerce operations, including product listings, inventory management, and order fulfillment.
Capture, edit, and enhance product photos and videos for use on websites and social media platforms.
Monitor and analyze e-commerce performance metrics to identify areas for improvement and implement actionable strategies.
Collaborate with cross-functional teams (marketing, sales, and customer support) to ensure a cohesive and efficient workflow.
Troubleshoot and resolve any operational issues related to the e-commerce platform, ensuring minimal downtime and maximum customer satisfaction.
Stay up-to-date with industry trends and best practices to recommend innovative solutions and tools to enhance the e-commerce experience.
Oversee the integration of new technologies or platforms to streamline operations and improve scalability.
Provide administrative support as needed to ensure smooth business operations.
Provide regular reports and insights to stakeholders on e-commerce performance, challenges, and opportunities.

Qualifications:

Proven experience in e-commerce operations, preferably in a remote or global setting.
Strong expertise in Shopify, including managing product listings, themes, and apps.
Proficiency in photo and video editing tools for creating high-quality product visuals.
Excellent analytical skills with the ability to interpret data and make data-driven decisions.
Exceptional organizational and multitasking abilities, with a keen eye for detail.
Strong communication skills, both written and verbal, with the ability to collaborate effectively across teams.
Self-motivated, proactive, and able to work independently in a remote environment.
Familiarity with digital marketing strategies and customer experience optimization is a plus.