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Customer Service Representative - MSI

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

United States

Offer summary

Qualifications:

2 years of Customer Service experience, 1 year of Call Center experience, High School/GED, Must obtain Property Casualty Insurance License.

Key responsabilities:

Handle customer calls and emails
Process payments and policy changes

Baldwin Risk Partners Insurance Large https://www.baldwinriskpartners.com/

1001 - 5000 Employees

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Job description

The Customer Service Representative I will handle customer calls, emails, and payments, make policy changes, and endorsements that do not require a license. Good communication and attention to detail are necessary.

PRIMARY RESPONSIBILITIES:
Takes general incoming calls and places outbound calls as necessary.
Processes and replies to Customer Service emails as part of daily duties.
Takes payments for policies.
Makes changes and endorsements to policies that would not require a license.

KNOWLEDGE, SKILLS & ABILITIES:
Must obtain Property & Casualty Insurance License within 100 days

EDUCATION & EXPERIENCE:
2 years of Customer Service experience and/or 1 year of Call Center experience
High School/GED

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The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.