Billing Systems Analyst I

Hi, I'm Laura Pérez your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background
 

The Billing Analyst supports billing operations by maintaining and updating financial systems information to ensure compliance with organizational policies and government regulations. This role involves working collaboratively with cross-functional teams to address inquiries related to billing processes and ensuring timely resolution of issues. The Billing Analyst also participates in process improvement initiatives to enhance efficiency and accuracy in billing procedures.

We are looking for a Billing System Analyst who will:

• Maintain and update financial systems data to reflect accurate customer information and billing statuses.
• Review billing records for errors or discrepancies and take corrective action as needed.
• Assist in investigating and resolving customer queries regarding billing matters.
• Collaborate with cross-functional teams to streamline billing processes and implement system updates.
• Contribute to process improvement projects aimed at enhancing billing efficiency and accuracy.
• Monitor billing metrics to identify trends and areas for optimization.
• Adhere to regulatory requirements and internal policies when handling financial transactions.
• Stay informed about changes in billing guidelines and communicate updates to relevant stakeholders.
• Provide support for internal departments and external customers on billing-related concerns.

Is this opportunity right for you? We are looking for candidates who:

• Bachelor's degree in business administration, finance, accounting, or a related field (or equivalent experience).
• Minimum of 2 years of experience in billing operations, preferably within the service industry.
• Knowledge of billing software and financial management systems.
• Familiarity with government regulations governing billing practices.
• Excellent attention to detail and accuracy in data entry and processing tasks.
• Strong analytical and problem-solving abilities.
• Ability to work independently and collaboratively in a fast-paced environment.
• Effective communication skills with both technical and non-technical audiences.
• Adaptability to change priorities and deadlines.
• Commitment to quality assurance and compliance standards.

Impact
Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.
Integrity
Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
Inspiration
Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits

• Work from Home, in-office, or hybrid
• Employee Belonging Groups
• Healthcare: Dental and Medical
• Paid Vacation, Volunteer, and Holiday Time Off
• And so much more

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.

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