PEO Benefits Specialist

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. 

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

Position Summary
Serve as the main point of contact with clients for benefits administration service delivery. Ensure customer service excellence by creating a relationship with our clients. Responsible for the day-to-day benefit needs of the client and their employees. Conduct benefit orientations as needed. Act as liaison between client employees, Deel HR, and vendors.

Duties & Responsibilities

• Main point of contact for clients. Responsible for day-to-day benefit administration and client satisfaction.

• Answer benefit related inquiries for clients following implementation, to include troubleshooting issues, auditing changes, and providing medical insurance cards.

• Coordinate with clients, brokers, and carriers to gather necessary benefit information and documentation; work directly with clients on anything outstanding, setting firm deadlines and expectations.

• Conduct virtual Employee Benefit Orientation Meetings. Own the build out and maintenance of supplemental client facing benefit materials including but not limited to slide decks and benefit orientation/training videos.

• Work closely with Benefit Implementation Managers/Specialists on Open Enrollment launch and troubleshooting of enrollment workflows

• Quality control all client set-ups for accuracy.

• Assist employees with eligibility and coverage issues and questions.

• Act as a liaison between the insurance carriers and employees to ensure resolution of any claim or benefit inquiries.

• Lead annual open enrollment process for clients for both master and carveout plans.

• Partner with the payroll department; review & confirm changes in deductions/costs from payroll to payroll.

• Assist with monthly benefit reconciliation items.

• Ensure a high level of customer service delivery by providing timely, accurate, courteous, and appropriate responses to worksite employees, clients, and vendors.

• Assist with all other duties and projects as assigned.

Education, Skills, & Experience:

• 3-5 years of PEO benefits experience with a client facing focus

• High comfort level with PrismHR

• Able to manage multiple priorities in a fast-paced environment

• CEBS or GBA preferred, but not required

• An overall excitement to build something great!

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

• Provided computer equipment tailored to your role

• Stock grant opportunities dependent on your role, employment status and location

• Additional perks and benefits based on your employment status and country

• The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.