Site Reliability Engineer (2023)

Who we are:

Over 600 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owner’s mentality. We help businesses develop their “Human Capital” to get to the next level, stay compliant, and allocate their time, money and technology toward growth. Our HCM platform empowers more than 80,000 clients to build great teams and better manage their people while staying compliant in an ever-changing HR legislative landscape. Asure’s HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ranging from online compliance tools to a fully outsourced HR department.

This is a Remote Position, candidates must live in or be willing to relocate to one of the following states for eligibility: AZ, CA, CO, CT, DE, FL, GA, IA, IL, IN, KY, MA, ME, MI, MN, MO, MS, NC, NE, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, or WI

How you will contribute:

We are seeking a skilled Site Reliability Engineer (SRE) to join our dynamic software development team. As an SRE, you will play a critical role in ensuring the reliability, availability, and performance of our systems. You will work closely with developers to enhance system reliability and automating operational tasks, fostering a culture of collaboration and continuous improvement.

• Reliability Engineering: Design, implement, and maintain systems to ensure high availability, scalability, and performance of our software applications.
• Incident Management: Respond to production issues, diagnose problems, and take corrective actions to restore service and prevent recurrence.
• Monitoring & Metrics: Develop and implement monitoring solutions to maintain visibility into the health of systems and applications, utilizing tools like Prometheus, Grafana, or similar.
• Automation: Automate repetitive tasks and establish CI/CD pipelines to streamline deployment and operational workflows.
• Set, Follow, and Revise Standards: Evangelize technical standards, communicate with other teams, and adjust for growth.
• Collaboration: Work closely with development teams to onboard new services, provide operational guidance, and ensure seamless integration into production environments.
• Capacity Planning: Participate in capacity planning and demand forecasting to ensure systems can handle growth and peak loads.
• Documentation: Create and maintain clear and comprehensive documentation for processes, systems architecture, and incident response protocols.
• Performance Optimization: Partner with QA team to analyze system performance and recommend improvements to optimize resources and enhance application speed. 

Qualifications:

●     Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

●     Proven experience as a Site Reliability Engineer, DevOps engineer, or in a similar role.

●     Excellent communication skills, both written and verbal.

●     Proficiency in scripting languages (PowerShell, Python, Bash, Go) and infrastructure as code (Terraform, Ansible).

●     Strong knowledge of cloud services (AWS, Azure, Google Cloud) and container orchestration (Docker, Kubernetes).

●     Familiarity with monitoring tools and technologies (e.g., ELK Stack, Nagios, Datadog).

●     Solid understanding of networking concepts, databases, and system administration.

●     Excellent problem-solving skills and a proactive mindset.

Compensation

The base range for this role is $115,000 - $130,000 annually, depending upon level of experience.

Benefits

• Medical, Dental, Vision, HSA, FSA- All effective on day 1!
• Company paid Basic Life Insurance, A+D, Long-Term Disability, and Short-Term Disability
• 401K Program with 3% safe harbor contribution
• Employee Stock Purchase Program
• Fitness Reimbursement Program
• Self-Managed PTO

Our Mission

To provide Human Capital Management (HCM) software and services that help companies grow, while nurturing a culture of growth around us.

• Helping customers grow by getting the most from their human capital.
• Helping our employees grow personally and professionally.
• Growing relationships in our communities that inspire goodness.
• Grow shareholder value

Our Vision

Be the most trusted Human Capital Management resource to entrepreneurs everywhere.

Our Values

Reflect who we are and what we stand for as a company.

• Embrace Change
• Lead with Integrity
• Own the Outcome
• Deliver Awesome
• Be a Good Human

We are an equal opportunity employer. All candidates must be legally authorized to work in the US, as we are unable to sponsor or transfer Visas at this time. Criminal background checks conducted at employment offer.

NO AGENCIES PLEASE

Any unsolicited resumes sent to Asure Software from a third party, such as an Agency, including unsolicited resumes sent to Asure’s mailing address, fax machine or email address, directly to employees or hiring managers will be considered Asure property. Asure will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Compensation$115,000 - $130,000