Account Manager, Italian & English Speaker at Nexo

Stand out and drive the next generation of wealth. ​​Define the digital assets industry. Raise the bar for trust, transparency, and client success. Make your mark.

Nexo is a premier digital assets wealth platform designed to empower clients to grow, manage, and preserve their crypto holdings. Our mission is to lead the next generation of wealth creation by focusing on customer success and delivering tailored solutions that build enduring value, supported by 24/7 client care.

Since 2018, Nexo has provided unmatched opportunities to forward-thinking clients in over 200 jurisdictions. With over $7 billion in AUM and $320 billion processed, we bring lasting value to millions worldwide. Our all-in-one platform combines advanced technology with a client-first approach, offering high-yield flexible and fixed-term savings, crypto-backed loans, sophisticated trading tools, and liquidity solutions, including the first crypto debit/credit card. Built on deep industry expertise, a sustainable business model, robust infrastructure, stringent security, and global licensing, Nexo champions innovation and long-lasting prosperity.

Official website: nexo.com

What You Will Be Doing:

• You will manage the accounts of a list of selected high-net-worth individuals from all parts of the world.
• You will use predominantly email, phone, and Telegram to build and maintain strong, long-lasting relationships.
• You will maximize the revenue earned from each account by understanding your clients' needs and satisfying them with Nexo's products and services.
• You will ensure credibility with clients by maintaining detailed knowledge of Nexo's product portfolio, current market conditions, and competitors’ products.
• You will be making sure your Salesforce records are up-to-date so management can work with accurate data.

What We Look For:

• 3-5 years in a sales or account management role in a Fintech or Financial services company.
• Ability to build strong relationships with customers and colleagues.
• Ability to manage, follow and execute account management processes from start to finish.
• Excellent English and Italian language skills, complemented with an ability to adapt communication style according to the audience is a must.
• Self-driven, with the ability to deliver results in a high-paced environment.
• Passion for digital assets and knowledge of developments in the decentralized finance and related crypto ecosystems is a bonus.

Perks We Offer:

• Attractive remuneration package
• Annual bonuses
• Learning Hub
• Hybrid way of work and work from home
• Inspiring atmosphere and innovative projects
• Future career development in a global company leading the innovative blockchain space
• Tailor-made personal benefits package — you want it, you get it
• Wellness program including additional health insurance, Multisport card, sports activities, standing desks & protective glasses, and many more
• Free assorted healthy snacks and fresh fruits in the office
• Weekly gourmet breakfast meet-ups
• Free parking with a designated space, free electric bikes & public transport
• Epic regular team buildings and parties

And so many more…