Integrations Operations Specialist

Who Are We❓

We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.

The Job in a Nutshell💡

We are seeking a skilled Integration Operations Specialist to join our team at Foodics. The successful candidate will be responsible for integrating our partners with various third-party platforms. The ideal candidate should have excellent problem-solving and analytical skills, strong attention to detail, and the ability to work under pressure. The ability to communicate complex technical concepts to non-technical stakeholders is also essential.

What You Will Do❓

• Mentor partners and service providers on best practices and successful implementation of use cases leveraging technical expertise in Foodics products including APIs and RMS offerings.
• Be directly involved in communications with external companies, business to business on integrations and technical discussions.
• Daily meetings with the partners and stakeholders worldwide to discuss Foodics products, the integration process, and best practices that can be applied to their applications to be listed in Foodics Marketplace.
• Test and troubleshoot integrations to ensure reliability and scalability.
• Work closely with internal teams to ensure seamless integration of new features and functionality.
• Working on a variety of integration flows including ERP, Online Ordering, Accounting, Delivery Management, Digital Receipt Systems, Table Payments, Reservation applications and many more.
• Conduct thorough research to identify the best integration solutions for our customers
• Stay up-to-date with the latest trends and developments in integration technologies.
• Gather and document integration requirements and specifications, and recommend the best approach for system integration based on the partner’s needs.
• Validate partner’s technical integration, ensuring adherence to compliance requirements are met with the desired acceptance quality between Foodics and other systems.

What Are We Looking For❓

• Bachelor's degree in MIS or related fields
• Proven experience in dealing with APIs
• Strong knowledge of web services, data formats, and RESTful APIs
• Excellent problem-solving and analytical skills
• Strong attention to detail and ability to work under pressure
• Ability to communicate complex technical concepts to non-technical stakeholders
• Familiarity with online ordering, accounting software, and ERP platforms is a plus

Who Will Excel❓

• Understanding of various programming languages.
• Familiarity with integration platforms and middleware
• Proficiency in data mapping and transformation techniques.
• project management skills to handle multiple integration projects.

What We Offer You❗
We believe you will love working at Foodics!

• We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.
• We offer highly competitive compensation packages, including bonuses and the potential for shares.
• Out of Country Work: We offer the option to work outside of your country of employment for up to 30 days annually.
• We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
• Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.
• We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.

If you think you have what it takes to join a remarkable team and help build the next unicorn 🦄, hop on and #apply_now✅