HEALTHCARE OPPORTUNITY – CCM/RPM CARE COORDINATOR
Healthy Connections, Inc.
Join our innovative team at Healthy Connections where we’re expanding our Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs to better serve our communities across Arkansas.
Position Overview:
Seeking a dedicated healthcare professional to manage care for patients with chronic conditions through our state-of-the-art remote monitoring platform. You’ll be part of a team making a real difference in patients’ lives through proactive healthcare management.
Preferred Experience:
Candidates with direct experience in Medicare Chronic Care Management (CCM) and/or Remote Patient Monitoring (RPM) programs will be given priority consideration. Experience should include:
- Care plan development and management
- Time-based care documentation
- Remote monitoring platform usage
- Medicare compliance requirements
- G0511 billing familiarity
However, we will consider exceptional candidates with strong healthcare backgrounds who demonstrate the ability to quickly master our care management platform.
Key Responsibilities:
- Monitor patient health data through our digital platform
- Review and respond to patient alerts (critical alerts within 30 minutes)
- Maintain regular patient communication
- Document care management activities
- Coordinate with healthcare providers
- Ensure quality care metrics are met
- Manage a caseload of up to 200 patients
- Achieve required monthly time requirements
- Maintain 90%+ patient satisfaction rate
Required Qualifications:
- Medical Assistant, LPN, or similar healthcare background
- 2+ years healthcare experience
- Strong computer skills
- Experience with electronic health records, CGM/eMDs a plus
- Excellent communication abilities
- Detail-oriented with strong documentation skills
Preferred Qualifications:
- Direct CCM/RPM program experience
- Knowledge of Medicare chronic care requirements
- Experience with remote monitoring platforms
- Understanding of G0511 billing requirements
- Track record of successful patient engagement
- Experience meeting quality metrics in similar role
- Bilingual (English/Spanish) a plus
Quality Metrics You’ll Maintain:
- Patient satisfaction: 90%+
- Response times: Critical alerts within 30 minutes
- Documentation compliance: 100%
- Monthly patient contact requirements
- Care plan management
- Regular provider communications
Experience with CCM/RPM programs is highly valued, but we will train the right candidate who demonstrates strong potential and commitment to excellence.
Benefits:
Healthy Connections offers a competitive employment package, including:
- Competitive salary
- Health, dental, and life insurance for employees and families at discounted pre-tax rates
- 401(k) retirement plan with up to 3% company match and profit-sharing contributions
- Comprehensive paid time off, including vacation and sick leave
- Supportive work environment with professional growth opportunities
How to Apply:
To apply, fill out the form on this page and submit your resume and letter of interest.
