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Staffing Resources Representative

Remote: 
Full Remote
Contract: 
Salary: 
44 - 192K yearly
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

2 to 5 years of customer service experience, Strong computer skills, including word processing and spreadsheets, High school diploma or GED, 1 year of electronic staffing system scheduling preferred.

Key responsabilities:

  • Provide staffing resources across departments
  • Coordinate staff assignments to support patient care needs

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Allina Health XLarge https://allinahealth.org/
10001 Employees
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Job description

Number of Job Openings Available:

1

Date Posted:

January 31, 2025

Department:

62039900 Allina Health Group Faribault

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

Non-Union-NCT

Weekend Rotation:

None

Job Summary:

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details:

Join our team as a Staffing Resources Representative and play a crucial role in supporting the south region’s primary care clinics. Ensure optimal staffing levels and smooth operations, contributing to high-quality patient care. Be part of a dynamic team dedicated to making a positive impact on our healthcare community.

  • 1.0 FTE (80 hours per two-week period)
  • 8-hour day shifts
  • Enjoy a flexible schedule with the option to work remotely on select days
  • No weekends
  • Benefit-eligible position

Job Description:

Provides staffing resources across all designated departments and locations utilizing staffing technology. Coordinates staff assignments to support patient care needs and provide scheduling support in accordance with staffing and scheduling guidelines.

Principle Responsibilities

  • Staffing Support
    • Allocates, anticipates, and forecasts daily staffing needs.
    • Requests daily agency staff as needed and reports staffing status to appropriate site and department leaders.
    • Communicates staffing changes, openings and scheduling adjustments through an electronic staffing system.
    • Documents staff assignments and codes schedules in an electronic staffing system to ensure timecard accuracy.
    • Provides training and feedback on staffing and scheduling functions, including timecards, schedules, pay codes, time off requests and call-in procedures in the electronic staffing system.
    • Utilizes and adheres to bargaining unit contract staffing guidelines as required.
    • Collects and reports staffing data to identify trends.
  • Department Support
    • Participates in staff huddles and department meetings.
    • Elevates questions and concerns to site, regional and division leaders as appropriate.
    • Orients new staff on staffing and scheduling functions and expectations.
  • Other duties as assigned.


Required Qualifications

  • Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
  • 2 to 5 years of customer relations/services skills
  • Strong computer skills with experience in word processing and spreadsheets


Preferred Qualifications

  • High school diploma or GED
  • 1 year of electronic staffing system scheduling experience


Physical Demands

  • Sedentary:
  • Lifting weightUp to 10 lbs. occasionally, negligible weight frequently

Pay Range

Pay Range: $22.71 to $31.13 per hour

The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members. 

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes up to $100 in well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.  

In addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events.  

Benefits include:

  • Medical/Dental

  • PTO/Time Away

  • Retirement Savings Plans

  • Life Insurance

  • Short-term/Long-term Disability

  • Paid Caregiver Leave

  • Voluntary Benefits (vision, legal, critical illness)

  • Tuition Reimbursement or Continuing Medical Education as applicable

  • Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program

  • Allina Health is a 501(c)(3) eligible employer

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Data Reporting
  • Scheduling
  • Spreadsheets
  • Word Processing
  • Teamwork
  • Communication
  • Problem Solving

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