Sr. Manager of Cloud Infrastructure

We are seeking an experienced, dynamic technical leader to join our organization as the Sr. Manager of Cloud Infrastructure. In this leadership role, you will oversee the direction, planning, and execution of our infrastructure operations to ensure the high availability, security, scalability, and performance of our IT, engineering, and production systems. This position is critical in driving the transformation of our digital environment, leveraging advanced infrastructure tools and cloud solutions to support our growth trajectory.

Your role will involve collaborating on defining both short- and long-term cloud and infrastructure strategies, leading a team to execute these strategies, and systematically eliminating legacy infrastructure technologies. You will collaborate with various departments to ensure that our cloud infrastructure operations adhere to security best practices and compliance requirements. Additionally, you will manage relationships with cloud service providers and other infrastructure vendors, negotiate contracts, and ensure optimal vendor performance. This role will provide critical leadership in delivering solutions at scale, leveraging the strengths of various cloud and ecosystem partners to achieve our business goals.

Job Responsibilities:

• Work with the team to develop multi-year cloud and infrastructure roadmaps, vision and work with individual architects to translate strategies into tactical engineering blueprints.
• Build a strong culture of problem management and automation to help drive productivity and efficiency of operations.
• Enable a multi-cloud strategy to efficiently leverage the strengths of AWS, Azure and GCP.
• Lead the teams responsible for the operations and administration of our IaaS and PaaS platforms utilizing tools such as Env0.
• Work closely with development teams to provision the necessary infrastructure.
• Analyze and evaluate the performance and usage of our cloud infrastructure systems, providing reports and recommendations for improvement.
• Plan and coordinate with teams to ensure our infrastructure is highly available and recoverable.
• Oversee data backup and recovery procedures for all systems.
• Stay updated on the latest trends and developments in relevant infrastructure technologies and explore and recommend new opportunities and solutions for the company.
• Manage relationships with our infrastructure suppliers.
• Collaborate with the security team to ensure that cloud and infrastructure operations adhere to security best practices and compliance requirements.
• Manage relationships with cloud service providers and other infrastructure vendors.
• Support FinOps to negotiate contracts, review service level agreements, and ensure optimal vendor performance.
• Work with FinOps to manage infrastructure costs and budgets effectively.
• Work with the team to develop and maintain comprehensive disaster recovery and business continuity plans for infrastructure operations.

Minimum Qualifications:

• Proven experience (minimum 10 years) in leading cloud and infrastructure operations in a lead or management role.
• Deep understanding of cloud platforms (e.g., AWS (Amazon Web Services), Azure, Google Cloud) and infrastructure technologies.
• Strong knowledge of security best practices, compliance requirements, and data protection measures.
• Excellent leadership and communication skills with the ability to collaborate effectively across departments.
• Demonstrated experience in managing large-scale, mission-critical IT environments.
• Bachelor's degree in Computer Science, Information Technology, or related field, Master’s degree a plus.

Tricentis Core Values: Knowing what we need to achieve and how to achieve it is important. Tricentis core values define our ways of working and the behaviors we model that create an enjoyable and successful Tricentis life.

• Continuous Innovation: We strive for new ideas, constant improvements and industry breakthroughs. 
• Customer Success: Our customers, and the value we provide to them, are at the center of everything we do. 
• Empowerment and Accountability: We empower and embrace trust and responsibility in our daily work. We lead by example and own the results. 
• Give Back: We give back to our community. 
• One Team: We value open & honest communication and collaboration across teams worldwide. We are better together as one team. 

Why You’ll Love Working at Tricentis 

• Market competitive salary + success-oriented bonus 
• Supportive and engaged leadership team 

• 401(k) plan, full benefits package available 
• Company paid Disability and Life Insurance 
• Hybrid remote/in office work environment 
• Diverse customer base 

Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran.