Analyst, Network Growth Strategy

Reporting to Associate Director, Network Strategy & Analytics, the Analyst, Network Growth Strategy will own the development of strategic initiatives to position our provider network as a differentiator for prospective and current customers. This is a full time position that is fully remote.

What you’ll be doing: 

• Network Growth Optimization:
• Design granular and specific network growth plans aligned to the needs of existing and prospective customers.
• Develop and perform analyses to understand our existing network composition as well as anticipated demand, down to the most granular of levels. 
• Monitor and report on key metrics related to provider utilization, patient access, and satisfaction.
• Process Improvement:
• Identify, evaluate, and lead process improvement initiatives to enhance operational efficiency and service delivery across Provider Operations.
• Collaborate with cross-functional teams to streamline workflows and reduce inefficiencies in patient scheduling and provider utilization.
• Continuously assess and refine optimization strategies based on data-driven insights and feedback.
• Analytics & Reporting:
• Utilize data analytics tools (e.g., Excel, Looker) to generate actionable insights from large datasets.
• Partner with cross-functional data and reporting teams to develop and maintain comprehensive reports and dashboards to support strategic decision-making.
• Present findings and recommendations to stakeholders, translating complex data into clear, actionable strategies.
• Provide training and support to team members on optimization tools, analytics methodologies, and best practices.

What success looks like in this role:

• Support precision provider hiring
• Drive operational cost containment efforts
• Improve provider availability
• Boost appropriate provider availability 
• Decrease time to first appointment, both for providers and members

What we expect from you:

• Bachelor’s degree in Data Analytics, Business, Economics, Healthcare Administration, or a related field; Master’s degree preferred.
• Minimum of 2-5 years of experience in an analytical role within the healthcare industry, management consulting, technology, or a similar field.
• Strong proficiency in data analytics tools (e.g., SQL, Python, R, Excel, Tableau).
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Proven ability to manage multiple projects and deliver results within deadlines.
• Strong communication and presentation skills, with the ability to translate complex data into actionable insights.
• Experience in process improvement methodologies (e.g., Lean, Six Sigma) is a plus.
• Knowledge of mental healthcare systems and provider operations is highly desirable.

The target base salary range for this position is $75,000 - $95,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.