QA Manager

Position Summary:

The big picture objective of this person is to successfully implement the strategic direction set by the Sr. Director of Quality and to manage day to day activities of the QA team independently. The person should be an expert at solving strategic QA team problems 

Essential Duties:

• Assist the Sr Director of Quality to run day to day function of 1-2 brands under Actabl
• Manages a team of QA engineers
• Build and implement manual and automation testing strategy for the team
• Review and build automated tests as and when required
• Analyze and compile data to build and share Quality Metrics
• Build and implement a plan to reduce customer reported defects for new features
• Build and implement plan to reduce hotfixes
• Build process, comprehensive and up to date Regression suite that does not fall behind
• Collaborate with Product, Customer Success and Engineering Managers on a continuous basis
• Define what Quality means and share it with the customers, identify the places we are missing QA

Other Duties & Responsibilities (Optional)

• Get hands-on as per the business need, with programming and test script development
• Reducing defect rate and speeding up releases
• Identifying hiring needs according to business requirements
• Conduct user research and evaluate user feedback to identify opportunities of improvements in quality standards
• Represent Quality cross-functionally including technical/automation framework discussions

Minimum Qualifications:

• Bachelor's Degree in Engineering, Computer Science, or equivalent experience
• 5+ years of experience
• Experience in Agile methods, particularly Scrum, preferred
• Working with a remote team across multiple time-zones
• Demonstrated skill in multi-tasking and keeping proper priority
• Excellent analytical and problem-solving skills with a detail-oriented mindset

Key Competencies:

• Up-to-date knowledge of upcoming new technologies in quality
• Possess strong QA foundations - manual and automation
• Experience in leading a team of QA Engineers
• Lead and coach the team, be a mentor