Sr. Functional Analyst

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

NACI (T1)

Job Family:

Project/Task Management

Job Qualifications:

Skills:

Agile Methodology, Business Process Analysis, Communication, Deliverables Management, Process Improvements

Certifications:

None

Experience:

10 + years of related experience

US Citizenship Required:

No

Job Description:

General Dynamics Information Technology (GDIT) is seeking a Child Support Subject Matter Expert for the Employer (EMP) Services Line of Business (LOB) who is innovative, dedicated, and highly motivated to solve challenging problems and work closely with our customer to develop a strategic vision to meet the needs for stakeholders in the child support community.

The ideal candidate enjoys managing multiple projects concurrently and able to engage with a variety of key stakeholders. If you want to work with a dynamic group of dedicated, technical professionals on a collaborative team, we encourage you to apply. The candidate will support the Office of Child Support Services (OCSS), Division of Federal Systems (DFS) customer.  In this role, you will perform stakeholder engagement/outreach, technical assistance, operational support, and data monitoring for the EMP LOB.

Our team provides program support to OCSS DFS to manage and monitor the development, implementation, operation, maintenance, support, and enhancement of the division’s systems and services. Federal Parent Locator Service (FPLS) information is, by statute, made available to child support agencies and a limited number of federal and state agencies. These secure systems and services help child support agencies, employers, insurers, and financial institutions exchange information about child support cases; locate parents; establish paternity, custody, and visitation; collect support; and identify fraud.

The position is for full-time employment and is about 90% remote and 10% travel.

Responsibilities:

• Analyze new and complex project-related problems and create innovative solutions that normally involve the schedule, technology, methodology, tools, solution components, and financial management of the project

• Manage and oversee all tasks for the EMP LOB including stakeholder engagement, training, customer support/help desk, operational support & data monitoring activities; track tasks through a formal tracking process to report to two Federal Oversight Leads

• Collaborate with Federal Oversight Leads to ensure an optimal approach to these activities

• Support Cross LOB initiatives including conference planning and Child Support Portal enhancements

• Facilitate EMP LOB Operations meeting to discuss FPLS application status, operational support post implementation, define Roadmap priorities, discuss risks, issues, challenges, and socialize conferences, training, and stakeholder feedback

• Provide subject matter expertise and works closely with stakeholders to develop requirements, use cases, user-stories, mockups, and other artifacts for Employer Services and the National Directory of New Hires (NDNH)

Required Skills:

• 10+ years of child support experience and/or with the employer community including the appropriate required knowledge, skills, and abilities

• Demonstrated experience in supporting child support programs with at least 5 years in a leadership position

• Demonstrated experience and skills in excellent oral and written communication spanning executives to the general public

• Demonstrated experience with having authority and accountability for meeting all contract deliverables and requirements within budget and the use of appropriate tools to track project deliverables such as project plans, roadmaps, and timelines

• Experience in field operations, policy, legal, and legislative analysis for both the public and private sectors

• Ability to facilitate meetings with engaging diverse stakeholder groups to include federal team, technical and business teams

• B.S., M.S., or comparable work experience in lieu of these degrees

Desired Skills:

• Proven ability to work collaboratively in a multiple contractor environment 

• Effective inter-personal skills and the ability to work strategically across teams

• Exceptional presentation skills

• Strong attention to detail, flexibility, and adaptability to change, and superb organizational skills

• Self-motivation, intellectual curiosity, and ability to multi-task effectively

• Ability to identify and resolve conflicts and build consensus across teams

 

The likely salary range for this position is $106,250 - $143,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

10-25%

Telecommuting Options:

Remote

Work Location:

USA TX Home Office (TXHOME)

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.