Match score not available

IT Resilience Specialist

Remote: 
Full Remote
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

3-5 years experience in multi-cloud environments., Bachelor's degree in Systems Engineering or related field., Advanced knowledge of monitoring and automation tools., Experience executing disaster recovery tests..

Key responsabilities:

  • Collaborate with IT and business teams for disaster recovery alignment.
  • Monitor compliance with disaster recovery standards and frameworks.

Bitso logo
Bitso Financial Services Scaleup https://bitso.com/
501 - 1000 Employees
See all jobs

Job description

Working At Bitso

We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization.

To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.

Your Purpose 

The IT Resilience Specialist role is central to driving the organization´s strategic resilience program for IT services. This position ensures that resilience principles are embedded into organizational practices, guiding strategic disaster recovery and business continuity planning. The Focus is on designing, enforcing, and monitoring frameworks and policies that bolster IT resilience at a strategic level.

Reports To

Resilience Manager 

Who You Are 

  • 3 - 5 years of proven hands-on experience in multi-cloud environments (AWS, Azure, GCP), including implementing backups, snapshots, and multi-region strategies.
  • Documented track record of executing and analyzing disaster recovery and business continuity tests.
  • Advanced knowledge of monitoring and automation tools like Terraform, Ansible, Prometheus, or similar, with measurable results.
  • Possesses advanced expertise in IT security and platform hardening, with focus on AWS, Google Suite, Slack, Cloudflare, Okta, GitHub, and related technologies.
  • Verifiable experience in IT crisis management and resolving incidents in critical timeframes.
  • Demonstrable familiarity with frameworks such as ITIL, ISO 22301, and/or NIST SP 800-160 for operational resilience.
  • Ability to generate clear and precise reports for technical and non-technical audiences, including specific examples of prior documentation.
  • Bachelor´s degree in Systems Engineering, Computer Science, or a related field (or equivalent documented experience).
  • You can confidently translate complex technical concepts into clear, actionable insights for diverse stakeholders. You have a history of crafting impactful reports or presentations that resonate with both technical and non-technical audiences.
  • You excel at diagnosing critical issues and implementing sustainable solutions, even under tight deadlines. You can provide specific examples of how your problem-solving skills have mitigated risks or improved system performance in prior roles.
  • You have demonstrated success in working with cross-functional teams, fostering collaboration across technical and business units. Your ability to navigate competing priorities and align teams toward a shared goal has consistently delivered positive outcomes.
  • You approach challenges with a big-picture mindset, aligning technical initiatives with broader business goals. You can share examples of how your strategic planning has enhanced IT resilience or operational efficiency in your previous experiences.
  • Relevant certifications, such as Solutions Architect in public cloud environments, are considered a plus. 

What You Will Do 

  • Collaborate with IT, cloud service and Business teams to ensure alignment of Disaster Recovery strategies with the organization's business continuity goals.
  • Continuously assess the effectiveness of Disaster Recovery Plans for critical IT services like cloud and recommend improvements.
  • Monitor compliance with established Disaster Recovery and Business Continuity standards and frameworks (e.g., ISO 22301, NIST)
  • Evaluate Cloud Providers´s SLAs, resilience capabilities, and data recovery solutions to ensure they meet business needs.
  • Propose enhancements or alternative strategies for cloud service reliability, redundancy, and recoverability.
  • Ensure integration of multi-cloud or hybrid-cloud environments into the resilience strategy.
  • Identify and assess risks related to IT disruption and cloud service outages.
  • Recommend mitigative measures to reduce the likelihood and impact of disruptions.
  • Partner with IT teams to conduct threat modeling and implement scenario planning.
  • Act as a bridge between technical teams (e.g., IT, DevOps, Cloud Architects) and business stakeholders.
  • Facilitate cross functional workshops and updates on resilience progress.
  • Advocate for the integration of resilience principles into IT projects and initiatives.
  • Define testing protocols for DR and BC plans, ensuring regular simulations and table-top exercises.
  • Analyze test results to identify gaps and propose actionable improvements.
  • Develop KPIs and dashboards to measure the effectiveness of resilience strategies and DR plans.
  • Provide periodic reports to leadership, highlighting progress, risks, and areas of improvement.
  • Design and deliver awareness campaigns to educate teams about resilience best practices.
  • Ensure all stakeholders understand their roles and recovery scenarios.
  • Keep up to date with emerging trends in cloud resilience, disaster recovery, and business continuity.
  • Recommend tools, methodologies, or approaches that could enhance organizational resilience.
  • Advanced English proficiency, both written and spoken, for technical and global environments.

Research in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.

#LI-Remote

Who We Are

With over 9 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.

When we hire people for our team, we specifically test for the following traits in addition to our cultural values:

  • Mission-Driven: We seek individuals who are passionate about crypto and Bitso’s mission and resilient in facing industry challenges

  • High Sense of Urgency: We prioritize candidates who demonstrate a high sense of urgency and responsibility.

  • Exceptional Hard Skills: We seek individuals who possess exceptional skills in their respective fields, with no room for mediocrity.

  • Self-Management: We look for individuals who can independently manage their work, career, and professional development.

Compensation & Benefits

At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.

So for those willing to commit, adapt and pioneer the most important change of the century we offer:

  • Me Time program, including unlimited paid time off.
  • Remote-first work environment.
  • Employee Stock Option program.
  • Zero trading fees through our Bitso Alpha app.
  • Extended Family Leave Policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
  • Premium health, dental and life insurances in Mexico, Gibraltar, Colombia, USA, Brazil and Argentina.
  • Volunteering days.
  • Monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment and more.

Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!

  • These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
  • To see our Privacy Policy please click here.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Financial Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork
  • Collaboration
  • Communication
  • Problem Solving

IT Support Specialist Related jobs