Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.
In this role, your responsibilities will include:
Serve as subject matter expert
Act as primary implementation engineer for Client’s Unified Communications portfolio
Work with customers, vendors, and internal teams to deploy designed solutions
Lead technical sessions with customers to discover requirements and develop solutions
Prepare project design and documentation
Present solutions to clients
Participate as a “hands-on” engineer on project deployments
Mentor and develop mid-level and junior engineers
Maintain and develop relationships with clients and vendor partners such as Cisco
Evaluate and recommend new technologies
Maintain technical certifications as required
Support after-hours cutovers routinely and be able to accommodate evening schedules as required.
You’ll need to have:
More than 7 years as a senior Cisco CCNP engineer with hands-on experience planning, designing, troubleshooting, and implementing / deploying complex and global Cisco UC product lines.
Experience must include Unified Communications Manager (preferably through 12.5), Communications Manager Express, Unity, Unity Express, Unity Connection, Cisco Emergency Responder, Cisco Voice Gateways, Unified Presence Server and Communicator, and Jabber.
Experience designing and implementing complex and multinational UC deployments.
Experience with vendor and manufacturer-provided remote access and provisioning tools to support remote and onsite deployments.
Expertise with communications protocols such as H323 / SIP / MGCP / SCCP and other audio codecs.
Strong verbal and written communication skills are required.
Even better if you have:
Ten or more years of experience with a technology vendor or systems integrator selling, designing, and implementing Cisco UC systems and solutions.
Expertise with related vendor technologies such as Sonus, AudioCodes, Oracle/Acme, other SBC technology, etc.
Expertise integrating Cisco solutions with other vendor products such as overhead paging systems, direct SIP Trunking to other IPPBX platforms, etc.
Advisory / Consulting experience is highly desirable.
Passed CCIE Written.
Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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