Digital Merchandising Manager
Shape the Future of Claire's Online Shopping Experience!
Are you passionate about digital retail and creating seamless online shopping journeys? Claire’s is looking for a Digital Merchandising Manager to help lead the development and growth of our e-commerce platforms. This role is pivotal in delivering an engaging, data-driven, customer-centric online experience while driving sales and aligning with our global merchandising strategies.
As a Digital Merchandising Manager, you will work closely with Merchants, Digital Operations, and Marketing teams to create compelling product stories, optimize navigation, and execute impactful merchandising and promotional strategies. You’ll be at the heart of creating an Easy Shopping Experience that solves our customers' needs and propels global sales.
Your Key Responsibilities
Digital Merchandising Excellence
Craft and deliver Claire’s Digital Merchandising Strategy using tools like Heap, Google Analytics (GA), consumer insights, and competitive analysis.
Develop product storytelling that captures fashion trends, seasonal moments, and key product launches in collaboration with Merchants and Marketing teams.
Optimize navigation, internal search, product recommendations, and SEO with a test-and-learn mindset.
Partner with cross-functional teams to enhance UX, ensuring our website is both functional and delightful to explore.
Localize the website to reflect regional languages, trends, holidays, and SEO keywords, tailoring experiences for every market.
Act as the business owner of product content, ensuring accuracy, enriched data, and a perfect portrayal of Claire’s brand.
Merchandise Expansion
Partner with Merchants to identify future product opportunities and launch exclusive online collections.
Collaborate with the e-commerce inventory team to ensure proper stock levels for new initiatives.
Analyze key digital KPIs and customer shopping metrics to make informed site decisions.
Team Collaboration & Leadership
Coordinate with global Digital Merchandising Managers to share best practices and deliver a unified, world-class online experience.
Be part of a team that achieves excellence, fostering a culture of innovation, curiosity, and collaboration.
What We’re Looking For
We’re seeking an enthusiastic and innovative professional with the following qualifications:
Bachelor’s degree in Business, Marketing, Computer Science, or a related field (or equivalent experience).
Proven experience in e-commerce, with expertise in digital merchandising, product content, UX, taxonomy, or internal search.
Familiarity with Google Analytics, Salesforce Commerce Cloud, and SEO best practices.
Advanced skills in Microsoft Excel and working knowledge of HTML is a plus.
Exceptional communication skills—both written and spoken—with a keen eye for detail.
Ability to analyze data and apply insights to drive strategy and improve customer experience.
A team player who thrives in cross-functional collaboration and can navigate a diverse organization.
A “can-do” attitude and a proactive approach to problem-solving and innovation.
Why Join Claire’s?
Claire’s is a global leader in retail accessories, and we are dedicated to creating inspiring and joyful experiences for our customers. By joining our team, you’ll have the opportunity to make a significant impact on our digital presence, work with a passionate team, and grow your career in a vibrant, fast-paced environment.
Ready to bring your creativity and expertise to Claire’s? Apply today and help us reimagine the future of online shopping!
Claire’s is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location.
Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave.
Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states.
*Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked.
Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
Outthinc Global Communications
AireSpring
IDG (International Data Group)
Tiger Analytics
Philips
