Project Business Analyst (Operations & Policy Analyst 2)

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The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits!

Imagine being a guiding light for those in need. You have an opportunity to embrace diversity, equity, inclusion, and respect as you build trust during difficult moments. Make a difference in people's lives today!

Summary of Duties

As a Project Business Analyst (Operations & Policy Analyst 2), you will:

• Facilitates various phases and activities of assigned projects.  This includes the development of an approach, timelines, and the tasks involved.
• Assist with the planning, tracking, and reporting of program and project metrics as it pertains to the tasks and activities of the team.
• Participates in meetings with cross-functional teams to provide recommendations to facilitate organizational improvements.
• Create planning documentation on assigned areas of responsibility.
• Monitor project steps, activities and tasks and participation of project team members and other interested parties.
• Create project operational processes and templates for assigned areas of responsibility to facilitate clear, repeatable, and structured activity execution.
• Compile and analyze business needs and translate into business process, gap analysis, and uses cases documentation in support of other critical project activities.
• Identify and address gaps or process improvement in project operational processes and templates to continue refinement.
• Classify process changes by complexity and impact and prioritize to determine if they should be instituted prior to, or during implementation of the system.
• Collect, measure, and disseminate performance information, and assess measurements and trends to initiate process improvements.
• Compile and analyze data to draw conclusions and propose courses of action, provide updates to interested parties.

Minimum Qualifications

A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and two years professional-level evaluative, analytical and planning work.

OR;

Any combination of experience and education equivalent to five years of experience that typically supports the knowledge and skills for the classification

Essential Attributes

We are looking for candidates with:

• Experience in Business Analysis related to public policy and business project planning, execution, reporting, and process redesign.
• Experience in consulting and facilitation methods.
• Communication strategy and planning experience with the ability to communicate detailed information to a diverse audience.

• Experience performing software testing.

• Attention to detail.

• Experience communicating clearly and cross culturally in writing, directly, or virtually at a level that each group can understand such as information technology developers, system end users, vendors, leadership, etc.

• Experience working independently with little direction in a high-volume workload environment.

• Experience prioritizing/organizing your workload including handling multiple tasks at one time with varying levels of complexity, seamlessly shifting between priorities, managing changing priorities, and meeting deadlines.

Attention all candidates!  A cover letter and resume are required. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history. Failure to submit the required cover letter will result in disqualification of your application.

Note: “The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.”

Working Conditions

• Fully remote position.
• May require infrequent travel overnight to remote locations across the state.

Background Checks and Requirements

• Finalists for this position will be subject to a computerized criminal history and abuse check.  Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
• In the event incumbent is not proficient in area of grants and contracts development and oversight, related ODHS/DAS and RSA requirements and procedures, and in the use of spreadsheet software and other computer programs necessary to carry out the responsibilities of this position, incumbent will successfully complete the training necessary to be proficient in these areas within six months of hire.
• A valid driver’s license and acceptable driving record are required for this position. 

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans’ preference:

• Veterans’ preference information.
• How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

General Information

• This is a full time position and is represented by the Service Employees International Union (SEIU).  
• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Bonnie Nyssen. If you contact the recruiter, please include the job requisition number.
• Email: bonnie.nyssen@odhs.oregon.gov