Account Startup Project Manager

Job Description:

About DXC Bulgaria  

We are DXC - a Fortune 500 global IT services leader. In Bulgaria, we are among the largest employers with over 4,000 employees working on the company's entire IT portfolio. We are flexible - we provide everything you need to comfortably work from home, but we also keep our offices open for collaboration, meetings, and building a strong team spirit. We tailor everyone’s development path to their individual interests through training and additional certifications.

Our experience and desire to grow, our mission, and our values ​​create an environment where ambitious people become successful at home. At home - in Bulgaria.

As an Account Startup Project Manager (ASU PM), you’ll be the driving force behind launching new client accounts and managing large-scale transformations. From the moment a new logo is signed, you’ll take ownership of implementing business and commercial processes, ensuring a seamless transition into full operations. Collaborating closely with the Global Transition & Transformation (GT&T) team, you’ll be responsible for delivering your element of the transition program on time and within budget, while reporting progress, status, risks, and issues to the GT&T lead, Client Partner, Account Business Manager, and Client. Your leadership will set the foundation for long-term client success and operational excellence.

Daily challenges

• Agreeing the startup activities, deliverables, and schedule with GT&T and the Client ;

• Setting up and delivering the agreed tools and processes in time;

• Ensuring the  reporting is accurate and comprehensive for each project & overall program;

• Documenting the lessons learned and sharing with the management at the closure of GT&T;

• Engaging with customers and account teams as the primary external interface;

• Collaborating with various DXC partner organizations, including Finance and Billing, Contract Management, GT&T, and Supply Chain Management.

eXperience and skills required

• Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, or Engineering, or an equivalent blend of education and experience;

• Strong understanding or knowledge of project management principles and tools; hands-on project management experience is a plus;

• At least 5 years of experience in IT Outsourcing, project management, business analysis, or a related field;

• Proven ability to work, communicate, and negotiate effectively in an international, cross-functional, and virtual team environment;

• Proactive, adaptable, and results-driven, with a hands-on approach to get things done;

• Strong deadline management skills, ability to perform under pressure, and stay within budget constraints;

• Fluent in English; additional languages are a plus;

• PMI Certification or equivalent qualification, along with ITIL Certification, is a strong advantage.

Company benefits

• Competitive remuneration package

• Additional Medical & Life insurance

• 4 days additional paid leave (total: 24 days)

• The possibility to work entirely remotely

• Food vouchers

• Training, continuous learning and career development in the largest IT company on the market

• Unlimited access courses from a bunch of external partners for the best learner's experience (e.g., LinkedIn Learning, Udemy)

• Access to a foreign language learning platform

• Stable employment in an international company

• Advancement opportunities within the organization (a variety of interesting projects with the array of technologies and tools)

• Flexibility in work arrangement (hybrid or fully remote work, the home office culture is in our DNA)

• Workplace equipment to organize your home office (e.g., chair, desk, additional monitor, headset etc.)

• DXC Partner courses and certifications (Microsoft, SAP, ServiceNow, AWS, Google, Dell Technologies, IBM, Micro Focus, Salesforce, Red Hat, VMware, Workday)

• Employee Referral Program - a financial bonus for the referrer for successful candidate recommendation

• Employee Recognition Program with points assigned by colleagues for the recognized employees (exchangeable for prizes)

• Employee Assistance Program (providing 24/7 support for employees and their families in difficult life situations)

• Opportunity to join our numerous charity and ecology-related events organized by our Employee Ambassadors team

We Deliver eXcellence for our Customers and colleagues every day. Our values form the foundation of everything we do and every decision we make.

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