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Documentation Engineer II

extra holidays - work from anywhere - work from home - coworking available

Remote:

Full Remote

Experience:

Senior (5-10 years)

Work from:

Austria

Offer summary

Qualifications:

5+ years in web development, Experience in technical writing, Bachelor's or Master's in Computer Science, Knowledge of CMS and RESTful APIs.

Key responsabilities:

Create and maintain product documentation
Collaborate with teams for accurate information

Storyblok Information Technology & Services Scaleup https://www.storyblok.com

201 - 500 Employees

See all jobs

Job description

Storyblok is the enterprise-ready headless CMS that empowers developers and marketers to bring ideas to market faster. It supports the entire content lifecycle—from creation and management to delivery—streamlining workflows, boosting productivity, and ensuring exceptional performance and accessibility. Storyblok frees you from the pain of legacy CMS platforms and empowers your teams to ship content quickly and build with complete flexibility.

Designed for global scalability and secure collaboration, Storyblok enables teams to deliver seamless, engaging digital experiences at scale. Trusted by leading brands like Oatly, Virgin Media O2, Deliveroo, Renault, and Education First, Storyblok helps businesses of all sizes unlock new opportunities, channels, and markets—delivering a bigger, faster market impact.

WHAT IS IN IT FOR YOU

You will be joining a growing company where you can contribute to many “firsts”. Plus these benefits:

Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor…)
Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding
Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays
Personal development fund for courses, books, conferences, and material
VSOP (Virtual Stock Option Plan)
The annual international team-building trip, quarterly and monthly online get-togethers
As a fully remote company, with work-life balance at its core, you’ll enjoy flexible schedules
An international team that loves to have fun at work and works hard together to accomplish shared goals

As a Documentation Engineer II, you will be responsible for the creation and maintenance of documentation related to company products, processes, and training materials. This role involves collaborating with various teams to ensure that information is accurate, accessible, and effectively supports internal and external users.

ESSENTIAL JOB FUNCTIONS

Become a Storyblok and headless CMS authority, helping developers, partner agencies, and customers to understand Storyblok and its capabilities, implement a headless architecture on their projects easily, and get the best out of Storyblok’s features.
Help developers understand and get value out of Storyblok by creating and maintaining developer tutorials, developer guides, FAQ entries, and API documentation.
Write sample applications, prototypes, and code samples to showcase the power and flexibility of Storyblok and the headless approach to content management.
Helping teammates overcome obstacles, resolving blockers, and completing work tasks.
Seeking guidance to increase your own experience. Sometimes mentoring teammates in an open, respectful, flexible, and empathetic manner

EDUCATION AND EXPERIENCE

5+ years of experience in web development.
Proven experience in technical writing and documentation.
Bachelor's or Master's degree in Computer Science or a related field or equivalent experience.
Experience with CMS in general; experience with Headless CMS is a plus.
Thorough knowledge of consuming RESTful APIs. GraphQL APIs is a plus.
Working knowledge of at least one of the modern JavaScript frameworks (e.g., Vue, React, Next, Nuxt, Astro, or Svelte) along with its fundamental principles.
Working knowledge of Git.
Strong communication and interpersonal skills.
Good problem-solving and critical-thinking abilities.
High attention to detail.
Continuous learning mindset to stay updated on industry trends and best practices in documentation.
Ability to learn and document technical topics efficiently and comprehensively.
Ability to assume the users’ perspective to convey technical information clearly.
Ability to work independently with little direct supervision.

MENTAL, PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

Remote (home) work opportunity or funded by Storyblok co-working space

GENERAL TERMS

Storyblok has a commitment to diversity and inclusion. We strive to create a hiring environment in which all people feel they are equally respected and valued, irrespective of gender identity or expression, sexual orientation, ethnicity, age, religion, citizenship or any other characteristic. You can find more information about our privacy policy here.

All communications regarding job opportunities at Storyblok will come from an official Storyblok employee with an email address ending in @storyblok.com. We will never redirect you to another portal or another site that is unrelated to our domain (storyblok.com).

Here is a sneak peek of Storyblok’s Visual Editor

If you need an accommodation for any part of the application process, please email talent.acquisition@storyblok.com