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Strategic Renewals Representative

extra holidays - fully flexible
Remote: 
Full Remote
Salary: 
83 - 106K yearly
Work from: 
United States

Offer summary

Qualifications:

Self-starter with strong verbal and written skills, Proven track record in achieving sales targets, Highly organized and detail-oriented personality, Experience using Salesforce.com.

Key responsabilities:

  • Proactively communicate with customers for contract renewals
  • Manage leads and activities in the renewals pipeline

SentinelOne logo
SentinelOne Large http://www.sentinelone.com
1001 - 5000 Employees
About SentinelOne
SentinelOne is a leading provider of autonomous security solutions for endpoint, cloud, and identity environments. Founded in 2013 by a team of cybersecurity and defense experts, SentinelOne revolutionized endpoint protection with a new, AI-powered approach. Our platform unifies prevention, detection, response, remediation, and forensics in a single, easy-to-use solution. Our endpoint security product is designed to protect your organization's endpoints from known and unknown threats, including malware, ransomware, and APTs. It uses artificial intelligence to continuously learn and adapt to new threats, providing real-time protection and automated response capabilities. SentinelOne's approach to security is designed to help organizations secure their assets with speed and simplicity. We provide the ability to detect malicious behavior across multiple vectors, rapidly eliminate threats with fully-automated integrated response, and adapt their defenses against the most advanced cyberattacks. We are recognized by Gartner in the Endpoint Protection Magic Quadrant as a Leader and have enterprise customers worldwide. Our customers include some of the world's largest companies in various industries such as finance, healthcare, government, and more. At SentinelOne, we understand that cybersecurity is a constantly evolving field and that the threats facing organizations are becoming increasingly sophisticated. That's why we are committed to staying at the forefront of technology and innovation and providing our customers with the best protection against cyber threats. We offer our customers a wide range of services, including threat hunting, incident response, and incident management. Our team of experts is available to assist you 24/7 and can help you respond to and manage cyber incidents quickly and effectively. To learn more about our products and services, please visit our website at www.sentinelone.com or contact us to schedule a demo.
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Job description

About Us:

SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection. With SentinelOne, organizations gain full transparency into everything happening across the network at machine speed – to defeat every attack, at every stage of the threat lifecycle. 

We are a values-driven team where names are known, results are rewarded, and friendships are formed. Trust, accountability, relentlessness, ingenuity, and OneSentinel define the pillars of our collaborative and unified global culture. We're looking for people that will drive team success and collaboration across SentinelOne. If you’re enthusiastic about innovative approaches to problem-solving, we would love to speak with you about joining our team!

What are we looking for?

  • Self-starter with a contagious work ethic, fantastic verbal & written skills and can excel at working across teams to manage escalations with sales, support & engineering.
  • Use Salesforce.com to accurately manage your leads, activities & renewals pipeline.
  • Execute the renewals process by pro-actively contacting customers prior to expiration.
  • Maximize revenue by uncovering and executing opportunities to upsell
  • Provide a best in class customer experience for both customers and partners.
  • Maintain an accurate forecast.
  • Escalate customer issues to support, customer success or engineering for a speedy and satisfactory resolution for the customer.

What will you do? 

  • You will proactively communicate with customers to ensure an on-time contract renewal.
  • Maintain an on-going relationship with customers and partners to communicate new features
  • Work closely with our sales & customer success teams to reduce churn and find opportunities to up-sell to maximize revenue for the company.
  • Work closely with regional and national partners to ensure they are aware of future renewals and when needed assist them with closing and finding up-sell opportunities.
  • If you’re engaging on the phone, can create excitement & urgency via email, and are looking for an opportunity to grow your career within an exciting fast paced company, then this is the job for you!

What Skills and Knowledge should you bring? 

  • Proven track record of achieving sales targets and renewals. Result-oriented, and possess excellent negotiation abilities.
  • Ability to manage multiple accounts, deadlines, and documentation. Highly organized, detail-oriented, and efficient in managing their time to meet renewal goals.
  • Effective communication, both written and verbal, is essential for building rapport with clients and internal teams. Ability to articulate complex information clearly, actively listen to customer needs, and tailor their communication style accordingly.
  • Prioritize customer satisfaction and build strong relationships with existing clients. They should be able to anticipate customer needs, address concerns, and provide reliable support throughout the renewal process.

Why us?

You will be joining a cutting-edge company, where you will tackle extraordinary challenges and work with the very best in the industry.

  • Health Benefits 
  • Industry leading gender-neutral parental leave
  • Paid Personal Time Off (PTO)
  • Paid Company Holidays
  • Paid Sick Time
  • Employee assistance program
  • Cell phone reimbursement
  • Numerous company-sponsored events including regular happy hours and team building events
This U.S. role has a base pay range plus commissions that will vary based on the location of the candidate. For some locations, a different pay range may apply. If so, this range will be provided to you during the recruiting process. You can also reach out to the recruiter with any questions.
Base Salary Range
$83,300—$105,700 USD

SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

SentinelOne participates in the E-Verify Program for all U.S. based roles. 

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Customer Relationship ManagementSalesforceRevenue ManagementProfit-Based Sales TargetsEscalation ManagementEffective CommunicationUpselling

Other Skills

  • Negotiation
  • Time Management
  • Detail Oriented
  • Teamwork
  • Communication
  • Problem Solving
Are you interested?

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