Patient Scheduling Coordinator (US Healthcare)

BizForce is seeking an organized and detail-oriented Patient Scheduling Coordinator to join our team. As a critical component of our healthcare service operations, you will manage the appointment scheduling process, ensuring that patients receive timely access to care while maintaining smooth workflows for healthcare providers. This is an excellent opportunity for individuals with strong administrative skills and a passion for patient care who want to work remotely.

Responsibilities

• Coordinate and schedule patient appointments, ensuring optimal utilization of provider schedules.
• Communicate effectively with patients to confirm appointments and provide relevant information.
• Maintain accurate records of appointments and patient interactions in our scheduling system.
• Assist patients with any inquiries related to their appointments, including rescheduling and cancellations.
• Collaborate with healthcare providers to address scheduling conflicts and manage patient flow.
• Send reminders to patients regarding upcoming appointments to reduce no-show rates.
• Ensure compliance with privacy regulations and maintain patient confidentiality at all times.
• Support other administrative duties as needed to improve operational efficiency.

Requirements

• Proven experience as a scheduling coordinator or in a similar administrative role in healthcare
• Strong knowledge of medical terminology and healthcare services
• Excellent organizational and time management skills
• Outstanding verbal and written communication skills
• Ability to manage multiple priorities and work in a fast-paced environment
• Proficient in computer software, including scheduling applications and MS Office Suite
• Email etiquette and customer service experience
• Amenable to work in a graveyard shift (any US time zone)
• Detail-oriented with a high degree of accuracy in handling scheduling tasks
• Proactive attitude and problem-solving abilities to resolve scheduling issues

System Requirements

Device (Desktop or Laptop)

1. Processor:

• Windows Devices: Intel Core i5 (or higher) or AMD Ryzen 5 (or higher).
• Mac Devices: Apple M1 chip or newer.

• Minimum of 8GB or higher for optimal performance.

• Windows: Windows 11 Pro (Windows 10 Pro is acceptable but not preferred). The operating system must have a legitimate license.
• Mac: macOS compatible with M1 or newer chips.

• At least an SSD for faster processing and performance.

• Minimum speed of 50 Mbps via a wired connection for stability and reliability.
• A backup internet connection is highly recommended.

*Power Supply:

• A backup power supply (e.g., UPS or generator) to prevent disruptions during power outages (optional but encouraged)

Benefits

Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.

Permanent Work From home

Permanent Weekends Off

Great Company Culture and No Micromanagement

Benefits

Who We Are

MedCore Solutions (MCS) is a single-source solution for Healthcare administration. MCS is an industry leader in medical billing, credentialing, scribing, insurance verification, compliance, and virtual staffing.

We offer an expansive suite of administrative products and training to keep your practice and its employees safe and up-to-date with compliance and to avoid fines and litigation. Our online compliance center is quick and easy to use and provides you with an extensive library of training courses, covering OSHA, HIPAA, Human Resources, Health Plan Management, Patient Safety and Regulations, Infection Control, and much more.