Population Health Specialist

Pay Plan Title: Health Specialist

Working Title: Population Health Specialist

FLSA Status: Non-Exempt

Posting Salary Range: $33,820 - $43,497

Office Location: Remote within North Carolina.

POSTING DETAILS:

Make an Impact  

Trillium Health Resources is a local governmental agency (LME/MCO) in North Carolina that manages serious mental health, substance use, and intellectual/developmental disability services. Serving in 46 counties, we help individuals and their families strengthen well-being and build foundations for a healthy life.

Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication – in the smiles of children on our accessible playgrounds and in the pride on the face of an adult cooking a meal for the first time. Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve.

At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work-from-home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally.

What We’re Looking For

Trillium Health Resources is seeking a dedicated and passionate Population Health Specialist to join our team and make a tangible impact on the lives of individuals within our community. This vital role is at the forefront of our commitment to improved health outcomes and is designed to be a dynamic and rewarding opportunity for the right candidate. The Population Health Specialist position is a key component of our expanding population health strategies. This role will primarily function telephonically and virtually, allowing you to connect with members from the comfort of your workspace. You will play a crucial part in engaging members in our Tailored Care Management program, ensuring they receive the personalized support they need to thrive. If you are a compassionate, resourceful, and driven individual with a passion for community health, we encourage you to apply. Take the next step in your career and join us in making a difference at Trillium Health Resources.

On a typical day, you might:

• Outreach to support care gap closures and other organizational identified engagement initiatives.
• Engage members to support survey collection of population health program participation
• Offer member education on topics such as health and wellness concepts and how to access community resources.
• Assist with the development and coordination of projects.
• Perform supportive outreach, follow-up, and engagement with members.
• Ensure the proper storage and transmission of sensitive health records.
• Provide any additional support services/referrals in addressing unmet health-related resource needs, such as housing, transportation, nutritional food sites, and other services as needed.
• Document activities in the Trillium Connections care management platform. Documentation should be timely, accurate, complete, and reflective of the member’s needs.
• Review member information within the platform, update information as needed, and/or inform the appropriate staff when inaccuracies are found. 

Employee Benefits:

Trillium knows that work/life balance is important. That’s why we offer our employees competitive benefits and flexibility that is second to none. Take a look at what we have to offer:

• A remote work option available for most positions
• Health Insurance - no premium for employee coverage
• Flexible Spending Accounts
• Paid Time Off (PTO) of 24 days, plus 12 paid holidays within first year of employment
• NC Local Government retirement pension. This is a defined-benefit retirement plan that will pay you a monthly amount upon retirement, for the rest of your life, with as little as five years of service. For more information, go to: https://files.nc.gov/retire/documents/files/Actives/LGERSHandbook.pdf
• 401k with 5% employer match & immediate vesting
• Public Service Loan Forgiveness Qualifying Employer

Qualifications: 

Required Education: High School Diploma/GED

Required Experience:

Preferred Experience:
 Two years’ experience is preferred. Prefer lived experience, experience working with people who have serious and persistent mental health conditions, or experience with community-based organizations centered around housing, food insecurity/healthy eating, transportation, education & employment, interpersonal violence/toxic stress, and/or social integration and inclusion.

Required License/Certification: 

Certified Peer Support Specialist if used for qualifying as noted above.

Must have a valid driver’s license.

Preferred License/Certification:
Prefer Certified Peer Support Specialist, CNA, or Community Health Worker (CHW) certifications.

Location:
 Remote within North Carolina. Must reside in the region assigned.

Must reside in North Carolina to be considered for remote status.

Deadline for application: Tuesday February 4,2025 at 11:59PM

To be considered for employment, all candidates are required to submit an application through ADP and upload a current resume.  Your resume must provide your level of education and detailed work experience, including: 

• Employer Name
  1. Dates of service (month & year)
  2. Average number of hours worked per week
  3. Essential duties of the job as related to the position you’re applying for
• Education
  1. Degree type
  2. Date degree was awarded
  3. Institution
• Licensure/certification, if applicable

After submitting your application through our career center in ADP, your resume will be reviewed to ensure that your skills and experience meet the essential criteria for the role you have applied for.

You will be notified by HR on the status of your application as appropriate.  All applicants will receive a final email when the recruitment cycle for the position has closed.  

Join our Talent Community through our ADP career center to stay informed about positions you may qualify for. Remember to keep an update resume in the Talent Community profile. 

The diversity of the communities we serve is reflected in our employees. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer.

Trillium Health Resources is a drug-free workplace. Candidates are required to pass a drug test as a condition of employment.

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