Join Our Growing Tech Support Team in 2025!

Who We Are:

At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night.

Sectigo is a leading provider of digital identity and cybersecurity solutions, offering a comprehensive suite of products to protect online transactions and communications. Our mission is to secure the digital landscape for enterprises worldwide.

“When people think Online trust management, they think Sectigo because we offer our customers unparalleled peace of mind.”

How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values - Support, Excellence, Collaboration, Teamwork, Integrity, Growth and Openness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you’d like to be part of our growth story in delivering a market leading user experience, we’d like to talk to you.

What We Are Looking For:

As we gear up for an influx of valued customers, we’re expanding our Tech Support team to meet the demand – and we want YOU to be part of it! If you’re an experienced and passionate Tech Support professional located in the following geographic areas, we’d love to connect with you.

• Germany
• Korea
• Ottawa, Canada (In-Office)
• Singapore
• Spain
• U.K.

Submit your information today to join our talent community! Our hiring team will begin reviewing submissions soon and will be in touch by the end of February 2025 (if not sooner) to discuss potential opportunities that align with your expertise. We can’t wait to see how your skills can help us deliver outstanding customer experiences as we continue to grow!

An Ideal Candidate Profile, Talents, and Desired Qualifications:

• A bachelor’s degree and/or equivalent work experience is strongly recommended.  
• Individuals with minimum of 2+ years of Tech Support experience in the certificate lifecycle management industry are strongly preferred. 
• Team-Oriented: Strong collaborator with the ability to thrive in an overlay role, influencing teams across the organization without direct authority. 
• Results-driven and self-motivated, with strong problem-solving skills to provide timely resolutions. 
• Adaptable & agile: ability to quickly adjust to new products, market conditions, and customer needs, working effectively in a fast-paced environment. 
• Customer-focused mindset with excellent interpersonal, organizational, and communication skills. 
• Fluency in English with excellent verbal and written communication skills. Additional language proficiency is a plus.  

Committed to a Culture of Engagement:

Global team. Global reach. Global impact.

At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day.