Local or 100% Remote
Who we are
Our mission at Point is to make homeownership more valuable and accessible to all. Every day, we explore, build, and iterate to create innovative financial products that improve the lives of our customers. Together, we’re creating the premier full-stack home equity platform to help current homeowners access their home wealth and aspiring ones realize their dream of homeownership. Point has raised over $180M from Andreessen Horowitz, WestCap, Prudential and other leading investors.
About the role
Point is hiring a Home Equity Closer for our US (remote) team. You'll ensure smooth, accurate document signings, coordinate with escrow/title companies, and issue closing disclosures. The closing team is key to managing operations and scaling the business during our growth phase.
Our culture
We are a people-first, value-driven team. We come from varied backgrounds, experiences, and time zones. Our teams are aligned in service to our goal — to improve the lives of customers. Our culture is built on sharing ideas, supporting each other, and being empowered to do our best work. Find out what you can accomplish as part of an engaged, high-achieving team focused on a common goal.
Your responsibilities
- Complete file QC (Quality Control review), which includes reviewing Title Reports, Tax Certificates, US Mortgage Billing Statements, HOA Billing Statements, Payoff Statements, ALTA Settlement Statements, Vesting Deeds, and IDs.
- Issue Closing Disclosures to homeowners.
- Coordinate Signing Appointments with homeowner and Title vendors.
- Discuss the Point Option agreement with Homeowners and provide details regarding repayment, summary of terms, and funding timeline.
About you
- At least 3 years of experience in US Mortgage Closing, US Mortgage Processing, Escrow, or a similar role.
- At least 1 year of experience in customer service (preferred).
- Knowledge of the real estate closing process, particularly refinance transactions.
- Fluency in Microsoft Office or Google Suite and general proficiency with computers in a paperless environment.
- Strong written and verbal communication skills.
- Meticulous attention to detail, with a natural inclination for documentation and seeking efficiencies through technology.
- Ability to problem solve at the appropriate level of detail and handle a large pipeline in an organized manner.
- Adaptability to evolving processes and technology changes.
- Self-motivated, organized, and capable of thriving in a remote work environment.
- A desire to deliver an exceptional level of customer service.
- Interest in joining a later-stage tech company, with enthusiasm for real estate and fintech.
Our benefits
Generous health benefits
- We provide medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).
Unlimited paid time off
- Recharge with unlimited paid time off and 10 company holidays.
Flexible remote & onsite work
- Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ.
Fully paid parental leave
- Point will true-up wages from state-applicable PFL earnings so that the employee’s total gross pay will be equivalent to 100% of their regular base pay, as well as two weeks of fully paid leave to be available after exhaustion of state PFL.
- For employees in states without Paid Family Leave, Point will provide up to 8 weeks of paid parental leave.
- In addition, all employees will receive 4 weeks of fully paid transition time. For four weeks after returning from parental leave, and following the use of all other paid leave benefits, you may work part-time, meaning two or three days per week, and receive 100% of regular base pay.
Financial wellness
- We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. Full-time employees have the opportunity to take ownership in the company through equity options.
Extra work/life benefits
- We provide monthly stipends for internet, mobile plans, and a one-time home office reimbursement.
Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn.
Compensation at Point will be determined by skills, experience, and geographic location. Point has identified the expected annual base salary range for roles at this level based on market by tiers (Region | Location | Market Range):
- Tier 2 | Chicago, Austin, Denver, Boston, Washington DC, San Diego | $49,300 - $66,700
- Tier 3 | All other US metro areas | $45,900 - $62,100
This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews coupled with your experience, location, and other job-related factors to determine final compensation.
