CSR Insurance Manager WORK FROM HOME

Job Description

AO South is excited to announce a career opportunity as a Remote Benefit Consultant. This is a full-time position that offers the chance to work entirely remotely, providing flexibility and the convenience of working from home. As a Remote Benefit Consultant with AO South, you will be joining a forward-thinking company committed to delivering exceptional services and support to our clients. This role is perfect for those passionate about providing financial security and peace of mind to individuals and families through tailored insurance solutions.

The successful candidate will have the unique opportunity to interact with clients from diverse backgrounds, helping them to understand and access the necessary tools and resources to secure their future. AO South prides itself on its client-centric approach, ensuring that each consultant is equipped with the best tools and knowledge to make a significant impact in the lives of those they serve.

Duties and Responsibilities

• Meet with clients (virtually) to understand their financial goals, assess their needs, and provide information about different solutions.
• Explain policy features, coverage options, and premium costs to clients, ensuring they have a clear understanding of the products.
• Provide ongoing customer service to policyholders by addressing client inquiries, assisting with policy changes, and helping with claims processing.
• Build long-term relationships with clients by following up periodically to review their needs, update policies, and address any changes in their circumstances.
• Adhere to industry regulations and company policies by maintaining accurate and up-to-date documentation related to client interactions and transactions.

Requirements

• Genuine enthusiasm for helping clients and their families secure the protection they need through life insurance.
• Strong verbal and written communication skills are essential for effectively explaining complex insurance concepts and building rapport with clients.
• Ability to empathize with clients' unique circumstances and demonstrate compassion and sensitivity in addressing their insurance needs.
• Meticulous attention to detail to ensure accurate completion of paperwork and documentation.
• Previous experience in sales or customer service, particularly in the insurance industry, is preferred but not required.
• Proficiency in using computers, internet-based applications, and digital communication tools for remote work.
• Capable of working independently and managing time effectively in a remote work environment.
• Regular and predictable attendance required.
• A home office/room or quiet, designated space to work in as a remote worker is required.

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** Please note, at this time we are not able to hire non-US Residents or Citizens.  Individuals must be legally authorized to work in the US.