Senior Software Engineer II, CRM Experiences

Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

What’s the role?
As a Senior Software Engineer II, you will be responsible for taking the lead on directing and implementing solutions to moderately complex, loosely scoped problems that are aligned with your team's goals. Your work extends to many parts of a product or system. You deliver projects independently or by leading your teammates to do so. You enable other engineers on your team to be successful.

The CRM Experiences team plays a critical role in enabling buyer- and seller-facing communication. Collaborating closely with the machine learning team, we enhance personalization across diverse channels like emails, push notifications, and more. Our work involves creating robust data pipelines to ensure accurate information flow, as well as developing monitoring tools and dashboards to maintain the health of the entire CRM system. Joining this fun and supportive team offers the opportunity to make a tangible impact on user engagement while working at the forefront of data-driven innovation.

This is a full-time position reporting to the CRM Experiences Engineering Manager. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. 

This role requires your presence in Etsy’s Mexico City office once or twice per week depending on your proximity to the office. Candidates living within commutable distance of our Mexico City office or in Guadalajara may be the first to be considered. Learn more details about our work modes and workplace safety policies here.

What’s this team like at Etsy?

• This team works collaboratively to tackle well-scoped problems, and to regularly deliver work to end users.

• Working cross-functionally with platform teams, ML teams and product partners to build the next generation of data discovery platforms in the cloud.

• Developing and maintaining critical path product services.

• Contribute at all levels of Etsy’s search and recommendations stacks, ranging from application back-end technologies (Scala, Java, Python) as well as machine learning stack (Spark, Scalding, Airflow).

What does the day-to-day look like?

• Build sophisticated solutions to help our buyers discover items from Etsy’s outstanding and diverse listings inventory for their personalized shopping missions.

• Prototype, optimize, and productionize large-scale product improvements that deliver key results.

• Collaborate with product managers, product designers, analysts, researchers, and other full-stack engineers to deliver optimal content to tens of millions of users.

• Mentor and coach other engineers on your team and across the company to help them succeed.

• Demonstrate leadership on every project, whether as a tech-lead or a contributor.

• Regularly ship performant PHP, JavaScript, and TypeScript using our continuous delivery pipeline.

• Utilize Grafana and our in-house analytics tools to capture information and gain insights to help the team iterate.

• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Qualities that will help you thrive in this role are:

• 5+ years of practical software development experience.

• Strong experience in PHP.

• An analytical approach to understand how to wield data to make informed decisions about your work.

• Experience writing understandable, testable code with an eye towards maintainability.

• Experience working within a large codebase and strive to create simplicity from complex systems. You generally leave things in nicer shape than you found them.

• Strong communication skills and are willing to take on a mentoring role with teammates and peers.

• Partnering as a unit on a multi-functional product team with Product Managers, Designers, Researchers, and Data Analysts.

• Experience with Scala is a plus.

Additional Information

What's Next
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.

Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.