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Account Representative (SSW0004) at hammerjack

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Experience in sales or appointment-setting roles, Proficient with GHL and call center software, Strong English communication skills, Coachable and receptive to feedback.

Key responsabilities:

  • Act as the main contact for clients
  • Prepare invoices and improve client relationships

hammerjack logo
hammerjack Scaleup http://hammerjack.com.au
501 - 1000 Employees
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Job description

JOB OVERVIEW

We are seeking a motivated and coachable Account Representative to join our dynamic team.

DUTIES AND RESPONSIBILITIES

  • Acting as the main point of contact between the company and clients.
  • Ensuring that all contracts and necessary paperwork are signed.
  • Preparing invoices and submitting them to clients (as needed).
  • Maintaining an accurate record of client payments (as needed).
  • Improving sales by attracting new clients through cold-calling, emailing, and following company-generated leads.
  • Introducing new company products and services to existing clients.
  • Professionally resolving client complaints and reporting them to management as required.
  • Developing and maintaining solid client relationships by regularly following up on clients.

QUALIFICATIONS

  • English speaking with an excellent accent
  • Technically proficient with basic data collection and entry
  • Available to take inbound calls and scheduled appointments
  • Skilled in GHL and call center software (has used them before)
  • Experience in sales or appointment-setting roles
  • Experience in customer service or success roles (client-facing on calls)
  • Available during Australia business hours, and after-hours (evenings will be prime time for this).
  • Coachable and receives feedback well.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Sales
  • Communication
  • Coaching

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