Overview:
Note:
This is a full-time, HYBRID position in Philadelphia, PA. This is NOT a fully remote position.
Group Profile:
The Enterprise Platform Services and Data Management Team oversees the software and processes that facilitate the connection and collaboration of the organization’s more than 49,000 members at the forefront of cancer research.
We manage the enterprise Customer Relationship Management (eCRM) solution along with its related systems and customizations that support our Membership, Event Registration, and other business processes. In addition, we are standing up the organization’s Master Data Management (MDM) solution, as well as its enterprise Data Warehouse (DW).
Our group is also responsible for the AACR IT Help Desk and is in the process of building out a more robust customer service offering, for internal and external constituents.
Job Summary:
A Data Analyst is primarily responsible for empowering users with data across the institution, providing a unique blend of business, technical, and analytical expertise. The team combines business knowledge with data and technology to empower decision-makers and believes that user-friendly, self-service, embedded analytics products can improve stakeholder experience, optimize processes, and provide valuable information to decision makers.
Day-to-day tasks include conducting requirements analysis meetings, developing requirement specifications, process flow diagrams, wireframes, and other functional artifacts. This role is also responsible for developing complex data modelling and reporting, should proactively seek out areas where business processes can be automated or improved using technology and assists with other duties as assigned.
Responsibilities:
Job Summary:
A Data Analyst is primarily responsible for empowering users with data across the institution, providing a unique blend of business, technical, and analytical expertise. The team combines business knowledge with data and technology to empower decision-makers and believes that user-friendly, self-service, embedded analytics products can improve stakeholder experience, optimize processes, and provide valuable information to decision makers.
Day-to-day tasks include conducting requirements analysis meetings, developing requirement specifications, process flow diagrams, wireframes, and other functional artifacts. This role is also responsible for developing complex data modelling and reporting, should proactively seek out areas where business processes can be automated or improved using technology and assists with other duties as assigned.
Major Duties and Responsibilities:
1. Requirements Gathering
a) Elicit requirements using interviews, document analysis, requirements sessions, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
b) Guides business units and other stakeholders on large scope projects: gathering requirements, developing metrics, retrieving data, and ensuring validity of results
c) Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
d) Understand, document, and propose value-added solutions to current business processes
e) Define and develop KPIs and other meaningful metrics to help guide business decisions
2. Stakeholder Liaison
f) Work in collaboration with internal and external stakeholders to capture requirements and business rules
g) Serve as the conduit between the customer community (internal and external customers) and the development team through which requirements flow
h) Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements
i) Coordinate and conduct user acceptance testing for new system implementations and software patch releases
3. Report Creation
a) Propose and create innovative and appropriate data solutions (dashboards, reports, business intelligence tools, etc) for the measurement of processes and outcomes
b) Work closely with Platform Manager and other team members to clearly articulate reporting needs and make recommendations for optimal report layout/format
c) Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements
d) Develop “end-to-end” technical architecture to include data input solutions, data governance process, and the analysis-presentation of complex data
e) Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
f) Create a reporting environment for users at all levels of the organization
4. Documentation
a) Create requirements specifications according to defined standards, using natural language
b) Assist in development of change management process to minimize downstream impacts to reporting through all levels of the MDM solution
c) Produce detailed universally understood procedures for permanent records and for use in training
d) Track and fully document changes for functional and business specifications
e) Obtain stakeholder sign-off for documented deliverables
f) Develop and maintain up-to-date technical, functional, and process documentation
5. Maintenance and Improvement
a) Conduct assigned project activities in alignment with project timelines and budget
b) Stand up and maintain a reporting infrastructure, including troubleshooting problems as they arise and communicating with external partners when needed
c) Work with internal stakeholders to support and implement solutions according to their requirements
d) Continually interact with team members on ways to improve new and existing reporting, including usability and visual appeal
e) Develop quality assurance test plans and direct quality assurance testing
f) Identify issues and risks, ensuring that they are appropriately raised and actioned
g) Participate in implementation and provide post-implementation support of projects
Job Tasks:
Performs all tasks related to the major functions and responsibilities of the position.
1. Requirements Gathering
2. Stakeholder Liason
3. Report Creation
4. Documentation
5. Maintenance and Improvement
Core Competencies:
1. Ability to extrapolate from unclear stakeholder descriptions and/or limited information to produce requirements that can be verified with stakeholders to confirm their needs/asks
2. Excellent written, verbal, and interpersonal communication skills in English is required
3. Effective problem solving and troubleshooting ability required
4. Creation of visually appealing and intuitive reporting interfaces
5. Models systems and data to a logical level, user interface design, and prototyping, decision tables/trees, data flows, wireframing of reports
6. Ability to organize work, prioritize tasks and meet deadlines required
7. Ability to think critically
8. Ability to analyze data, communicate with stakeholders, and develop recommendations for solving problems while exhibiting realistic understanding of solutions
9. Ability to recommend professional best practices in business reporting for non-profits and associations
10. Excellent analytical, organizational, and time management skills
11. Ability to facilitate/lead discussions
12. A desire to do good in the world by helping support our members and our organization in the mission to ultimately cure cancers
Qualifications:
Job Qualifications:
Education Requirements:
InnovatexIQ Solutions
Trillium Health Resources
Beam Benefits
Forma.ai
Spread Tecnologia
