The Department of Corrections is focused on public safety through the custody and
supervision of those in our care. Corrections employees have the opportunity to positively impact
the lives of others through careers in a variety of fields. Using cutting-edge research and
evidence-based approaches, employees implement lasting change that positively impacts the
people of Wisconsin.
The Department of Corrections, Division of Management Services, is recruiting for an EHR
Business Analyst/Consultant IV position. This position will be located at our central office at
3099 E. Washington Ave., Madison, WI (Dane County), and will only allow 100% remote for in-
state resident applicants.
Position Summary
This position is 100% remote, except on the first day they should report to the office for
onboarding. The person is responsible for implementing, maintaining, and configuring projects
related to the support of the DOC’s Health and Behavior Solutions team. EHR platform is a
vendor solution from Oracle Cerner, the State of Wisconsin’s Corrections Support Bureau of
Health Services. This position serves as a member of the EHR core team staff, which includes
Department employees from the Bureau of Technology Management, the medical staff from the
other program divisions, and the EHR private vendors. This position works closely with the
working group to help identify areas of optimization and improved business processes for
workflows within EHR. This position will also execute the build and test required for effective
EHR optimizations, reporting using Discern analytics and SAP Business Objects (BO), and
upgrades in Provider, Nursing and Pharmacy workflow, Dentrix and Dragon Medical One, etc.
Total Hours
The positions are 40 hrs per week till 06/30/2025 and are subject to fiscal year renewals based on
performance and budget.
Job Details
Applicants must be legally entitled to work in the United States (i.e., a citizen or national of the
U.S., a lawful permanent resident, or an alien authorized to work in the U.S. without DOC
sponsorship) at the time of application. The Department of Corrections will conduct criminal
background checks on applicants before selection to determine whether the conviction
circumstances may be related to the job being filled. Upon hire, all new DOC employees are
subject to fingerprinting.
The Department of Corrections may conduct pre-employment drug screens. Any applicant
offered employment in a position requiring a pre-employment drug screen must pass the screen
as a contingency to employment. Applicants who fail or refuse the drug screen will not be given
further consideration for employment.
Qualifications
Minimally qualified applicants will have experience:
Maintaining and vendor-managed software, performing maintenance, testing, upgrades,
and configurations.
Communicating software configuration with external and internal stakeholders.
Working with external stakeholders to identify process improvements and optimizations.
Experience engaging with users to troubleshoot and resolve application-related issues.
Existing knowledge of EHR / EMR Systems.
Good understanding of Provider, Pharmacy, and Nursing workflow in EHR.
In addition to the above, well-qualified applicants will have experience:
Experience in Agile environment and System Development Life Cycle
Test script maintenance and Test automation.
Working in a government or correctional environment.
B.A. shall have experience with the ability to understand and document Business
requirements.
Experience in change management systems.
Knowledge of vendor-based application release cycle and ticket management.
Good business process mapping and process capture through Visio flow diagrams.
Ability to identify integration points.
Knowledge of reporting and dashboard maintenance.
Experience in process improvements and I.T. systems integration.
Ability to work with cross-functional teams.
Ability to work with business teams and good communication and presentation skills.
Experience in User Acceptance Testing (UAT), running regression tests on systems, and
identifying, designing, and optimizing new and existing test cases.
JIRA tool experience. (nice to have)
Experience with SQL and PL SQL.
Follow Good Documentation Practice.
