Senior Show Network Engineer - Project Based

Privacy Notice for California Applicants and Employees

Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Meow Wolf opens portals of possibility. Come as you are! 

We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration.  Our Vision is to be the world’s leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.  

We share a strong commitment to Belonging through our values of: 

• Collaborative Creativity: We believe the act of creating together amplifies possibilities.

• Provocative Playfulness:  We celebrate the unexpected because it is the doorway to discovery.

• Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.

• Authentic Compassion: We are “kind punks” - supportive to each other and standing up for what we believe in.

• Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.

If this all sounds like YOU, read on….

Job Description:

Project Hire: This role is a project-based role, with an anticipated duration of March 2025 to October, 2026. 

Location: This position will be based in the Los Angeles metropolitan market. 

Compensation: The salary range for this position is $129,493.00 to $163,890.00.  Compensation is based on location and experience.  

Job Summary:

The Senior Show Network Engineer (SNE) is responsible for delivery and administration of dedicated show networks in Meow Wolf exhibitions. They will operate as part of the creative design team on new exhibitions and oversee all aspects of the show network to serve the needs of the creative teams that design them through to the operations teams that rely on the show network daily. The Sr. SNE has the opportunity to participate in the creative process alongside some of the world’s greatest artists and build the backbone that makes it possible.

The show network consists of media and control devices directly involved in creating the guest experience at Meow Wolf. Show devices are not user associated and are unattended, intended for independent operation for the lifetime of the exhibition with minimal maintenance.

Show System devices on the Show Network include: AVoIP streaming audio and video appliances such as streaming audio processors and end points and JPEG2000 encoders and decoders; projectors and displays; standalone microcontrollers; and Linux, MacOS, and Windows computers. The Show Network utilizes industry specific standards such as Dante, Q-LAN, AES67, sACN, Art-NET, JPEG2000 video streams, in addition to UDP control, PTP, and VoIP protocols. These standards require specific configuration and careful testing of QoS, IGMP snooping, mDNS, jumbo frames, and other common and uncommon protocols.

To be successful in this role the Sr. SNE must be a gifted collaborator capable of building rapport, respect, and trust from a large group of people with a very different background. This role is intended to be one that serves, protects, and contributes to the art and the artists which give Meow Wolf its voice. The hard earned mutual respect between the technical and artistic teams is a huge part of what makes Meow Wolf such an incredible place for guests and contributors alike.

Job Responsibilities:

• Act as a leader and subject matter expert representing networking among a highly diverse group of artists, designers, engineers, and programmers.

• Designing of cross discipline networks that meet the needs of all of the show systems as well as future growth plans and reliability metrics. 

• Work from the beginning of the project to identify and document the networking needs of all the exhibits and support systems and direct contractors in the design of a show network that meets those needs.

• During project production and installation, program, test, and commission the network switches and provision the media servers in advance of and following site testing and activation.

• Support the designers and artists working on the project with network needs throughout the opening of the exhibition.

•  Train the local technical operations team in basic troubleshooting and maintenance of the show network devices.

• Work closely with the exhibition design teams to determine and document the needs of show system devices across disciplines

• Create a workflow for configuration, commissioning, and administration of new show systems

• Work with the Show System Programmer (SSP) to develop control and monitoring schema for network devices and clients

• Direct third party network design engineers through project design phases

• Support the network needs of internal and external technical artists during programming and frosting project phases

• Develop standards and best practices for show network design and operation 

Qualifications:
 

The Senior Show Network Engineer must have experience in design, engineering, and administration of specialized show networks in complex Themed, Immersive, and/or Live Entertainment networks. Experience must include the following areas:

• Show Network Specialization - 5+ years experience

• IT Systems Administration - 10+ years experience

• Network Systems Design and Engineering - 5+ years experience

• Construction projects - 5+ years experience

The Senior Show Network Engineer must have experience with all of the following systems:

• Cisco Catalyst

• Netgear AV Line

• QSC Q-SYS

• Dante

• Windows

• MacOS

• Linux

The Senior Show Network Engineer must have or work toward the following certifications:

• Cisco CCNA (CCNP or CCIE preferred)

• Dante Certification (Level 3 preferred)

• Netgear AV Certification

• Q-SYS Certification

In addition to the technical skills, we’re looking for a team-player with the following Soft Skills being a priority for us:

• Solution Oriented - we solve unusual problems in creative ways, and need people who can think quickly and apply their knowledge effectively and efficiently

• Show Mindset - it doesn’t matter if you’re a theatre kid, a band nerd, musician, a mime or any other kind of entertainer; we want someone knows that “The Show Must Go On” and brings that passion and sense of urgency

• Balance - Like duct tape, there’s a light and dark side that hold the world together, and we need folks who have the ability to balance work, life and everything else. We encourage you to work a normal number of hours, but flexibility is built into that. You need to bring the ability to keep yourself in balance with that flexibility (we don’t want anybody burning out!)

• Radical Inclusivity - we are artists (even the techies!) who get to play together in a VERY fun environment. That requires a LOT of respect and understanding that you’re working in an incredibly diverse organization with people from all walks of life. We respect, appreciate and value ALL of our amazing differences and celebrate the things that bring us together, particularly the kickass work we get to do.

Work Environment and Physical Demands 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required.  

Work Environment:

This job also operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and scanners. This position will also work in an indoor setting with exposure to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, fog machines and small and/or enclosed spaces. 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical ability to walk, stand, take stairs/slides/elevators, and navigate the elements during the day and night. Employee may be required to remain in a sitting or standing position for prolonged periods, and repeat motions that may  include the wrists, hands, and/or fingers. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.   Must be able to lift up to 20 pounds at times.

The employee will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Schedule:

This is a full-time position that requires the ability to work a flexible schedule. Occasional evening and weekend work may be required as job duties demand.

Supervisor Responsibilities:

This position does not require supervisory responsibility.

Travel (subject to change)

• Regular travel to exhibitions and other locations to train staff and oversee network updates, 1 week trip, 6-8 trips per year

• Occasional last minute travel to an exhibition location in the case of a network emergency

• Extended travel to project sites for new exhibitions (2-3 month travel duration)

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  

IMPACT: Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.

INCLUSION:  Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.

BENEFITS:

The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.  

• Medical Insurance options: PPO & HSA

• Dental & Vision Insurance

• 401k Retirement Plan

• Company Paid Life Insurance Policy & Long-Term Disability Coverage

• Voluntary Short-term Disability & Critical Illness Policies

• Company Paid Employee Assistance Program

• Paid Parental Leave for 12 weeks

• Discount off Meow Wolf Gift Shop Merch

• Admission to Meow Wolf attractions for employees and guests

Please visit www.meowwolf.com/careers for more information.