Head of Service Development

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Are you ready to take the lead in shaping clinical strategies and driving innovation as our Head of Service Development? Join GenesisCare UK in this dynamic, home-based national role, where you'll spearhead transformative projects, foster collaboration across teams, and play a vital role in enhancing cancer care for patients and clinicians alike.

The Role:

This role as Head of Service Development will create and manage a portfolio of projects whilst supporting and leading the Service Development Team and their Clinical Reference Group

The purpose of the role is to work closely with the Chief of Growth, Head of Market Development, reference groups Clinical Directors and Service Development Managers to support, facilitate and deliver the agreed clinical strategies and initiatives, linking with key areas of the business units and functional leads to ensure robust implementation.

This role reports to the Chief Growth Officer and will join what is already a very productive and successful Development team.  The Head of Service Development is an invaluable colleague to the Chief Growth Officer and Clinical Directors, whom they will work closely with to support the delivery of our clinical strategy. This is a new and exciting opportunity that will develop as our experience and clinical strategy evolves.

This role requires exceptional communication and relationship building skills as well as well as a proven track record of managing a broad portfolio of projects and ensuring execution on initiatives and projects.

What You'll Do:

• Responsible for the curation of a clinical strategy for the UK business, working in partnership with other subject matter experts.
• Manage and develop the Service Development Team, fostering collaboration, accountability, and high performance.
• Coordinate and effectively communicate the progress of all service development projects internally
• To build internal relationships both with the Senior Leadership Team (SLT) and Heads of Service, with clarity of their remit and responsibilities.
• Work in partnership with the Head of Market Development and Head of Marketing to ensure seamless collaboration between the creation of clinical strategies and their implementation and adoption
• Continue to build relationships with consultant haematologists, consultant oncologists, surgeons, radiologists and any other clinician that may be involved with the portfolios projects
• Understand the private oncology market and how/where GenesisCare will make a profound impact for patients and clinicians; with a particular focus within the haematology, cardiac and stereotactic radiotherapy spectrum and future advances in treatment
• Ensure collaborative working within and across all reference groups and key opinion leaders
• Have oversight of all UK clinical strategies in order to identify areas for collaboration and avoid duplication.

What You'll Have:

Experience and Skills:

In-depth knowledge of cancer care services:

As Head of Service Development in a cancer care company must have a strong understanding of the various services provided in cancer care, including diagnostics, therapy, support services, and patient pathways.

Strategic planning and development:

The ability to develop and implement strategic plans for the growth and improvement of cancer care services is crucial for this role. This includes identifying areas for development, setting goals, and creating action plans to achieve them.

Leadership and team management:

As a senior leader within the organisation, the Head of Service Development must have strong leadership experience of developing high performing teams to whom deliver  annual objectives. This includes setting clear expectations, providing feedback, and fostering a collaborative and supportive work environment.

Stakeholder engagement and relationship management:

Building and maintaining relationships with key stakeholders, including healthcare professionals, patients, and external partners, is essential for the successful development of cancer care services. The Head of Service Development must be able to effectively communicate with and influence stakeholders to support the organization's goals.

Analytical and problem-solving skills:

The ability to analyse data, identify trends, and make informed decisions based on evidence is critical for a Head of Service Development. This includes evaluating the effectiveness of current services via audit, identifying areas for improvement, and developing solutions to address challenges.

Project management:

The Head of Service Development will be responsible for overseeing the implementation of new initiatives and projects within the business. Strong project management experience & skills, including planning, budgeting, and monitoring progress, are essential for success in this role.

Communication and presentation skills:

Effective communication, both written and verbal, is key for a Head of Service Development to convey information, ideas, and updates to internal and external stakeholders. The ability to present complex information in a clear and engaging manner is also important for gaining buy-in and support for service development initiatives.

Qualifications and Knowledge:

• Extensive experience in the healthcare industry, specifically in cancer care services.
• Strong knowledge of cancer treatment modalities, patient pathways, and industry trends.
• Ability to collaborate with cross-functional teams, including clinicians, administrators, and external partners.
• Strong leadership and communication skills to effectively lead & develop a team and drive change within the organisation.
• Ability to stay current on advancements in cancer care research and technology to inform service development strategies.

Other requirements for this role:

• National travel
  • It will be necessary to meet with colleagues and clinicians across the UK and on occasions work during evenings or weekends.

Why Choose GenesisCare:

Discover what's in store for you when you join the GenesisCare UK team:

• Shape your work-life balance with 26 days of annual leave, plus bank holidays, and the option to buy more or sell back annual leave.
• Prioritise your well-being with complimentary private medical and dental coverage, access to Employee Assistance Program, and Income Protection.
• Access our world-class radiotherapy - free to you and your immediate family, if required.
• Secure your future with a competitive Company Contributory Pension Scheme.
• Nurture your mental health and well-being through our well-being community, with access to Babylon Health and Headspace Wellbeing.
• Enjoy hassle-free commutes with free parking at most of our centres.
• Treat yourself with exclusive retail discounts.

Who We Are:

GenesisCare UK is the leading provider of private oncology services in the UK, pioneering a transformation in cancer care. Through innovative, personalised treatments, we are enhancing patient quality of life, life expectancy, and overall survival rates.

We are a team of over 600 highly trained physicians, healthcare professionals and support staff operating 14 specialist outpatient cancer centres across the UK. Our aim is to provide world-class care, offering the latest proven treatments including advanced diagnostics, medical oncology, radiotherapy, and Theranostics.

We take an integrated approach to cancer care, focusing on treating the whole patient, not just the cancer. Our personalised treatment programmes include wellbeing services in partnership with Penny Brohn UK and exercise medicine, proven to enhance patient outcomes.

Collaborating with universities and leading clinicians globally, we're dedicated to researching and developing improved cancer treatments. Our UK clinical trials programme aims to broaden access to new therapies.

We’re passionate about innovation and working together to make great things happen. We make significant investments in our employees to provide opportunities for growth, learning, and development within their roles.

Join GenesisCare UK and shape your future, while shaping the future of cancer care  

#LI-OT1

GenesisCare is an Equal Opportunity Employer.