Bilingual VNS Territory Specialist, Epilepsy (Long Island/Manhattan, NY)

LivaNova is a global medical technology company built on nearly five decades of experience and a relentless commitment to improving the lives of patients around the world. Our advanced technologies and breakthrough treatments provide meaningful solutions for the benefit of patients, healthcare professionals, and healthcare systems.  The company is listed on the NASDAQ stock exchange under the ticker symbol “ LIVN .”  LivaNova is headquartered in London (UK) with a presence in over 100 countries and a team of more than 3,000 employees worldwide.
 

LivaNova Neuromodulation:

As pioneers of the VNS (Vagus Nerve Stimulation) Therapy® system, LivaNova continues to advance medical device solutions for patients affected by Drug-Resistant Epilepsy (DRE) and Difficult-to-Treat Depression (DTD).  There are 3 million people in the U.S. alone and one on three people with epilepsy are drug resistant.  People with severe seizures have, on average, a shorter life expectancy and an increased risk of cognitive impairment particularly if the seizures developed in early childhood.  VNS Therapy for DRE is delivered through a device that sends mild pulses to the vagus nerve at regular intervals throughout the day in an effort to prevent seizures.

RESPONSIBILITY AND AUTHORITY

The Territory Specialist (TS) is a medical sales role assisting the Territory Manager and/or Key Account Manager in achieving the overall Territory sales objectives through daily management of the assigned accounts within the Territory. This role’s primary objectives are supporting and maintaining a pipeline of active VNS (Vagus Nerve Stimulation) referring physicians. The Territory Specialist will report to the Regional Manager and work directly with the Territory Manager and Key Account Manager in their region. 

PRIMARY ACTIVITIES

• Assist Territory Manager and/or Key Account Manager in achieving or exceeding sales objectives through daily management of assigned accounts.

• Work daily with a high level of integrity and promote a diverse and inclusive workplace culture in both people and thought leadership that is consistent with LivaNova values.

• Work with Territory Manager and/or Key Account Manager to engage epileptologists, neurologists, and neurosurgeons/surgeons with latest therapy information, clinical studies, etc. leading to patient identifications, as assigned by Territory Manager.

• Maintain and grow productive professional relationships with customers.

• Execute physician targeting plans for high-potential customers and business plans for Comprehensive Epilepsy Centers (CECs).

• Assist Territory Manager and/or Key Account Manager to educate:

  • Referring physicians about current DRE (drug-resistant epilepsy) treatment gaps, quality measures, and available support services.

  • Physicians/clinicians and staff on product updates and new product launches, including hardware and software modifications,

  • Account staff on post-implant VNS therapy and product support,

  • Patients and families on post-implant VNS therapy and product support in the presence of the provider or as directed by the provider.

• Provide surgical case coverage and follow-up support of VNS Therapy as directed.

• Optimize patient experience during dosing appointments by supporting physicians while they are programming the patient's VNS device.

• Engage patients, caregivers and physicians in a complaint manner and assist them through the VNS Therapy patient funnel.

• Work with buying managers to manage inventory.

• Regularly monitor account performance, identify issues, and work with Territory Manager and/or Key Account Manager to mitigate risks proactively.

• Participate in professional outreach programs (e.g., neurology conferences).

• Support DRE education programs.

• Participate in weekly territory team meetings to review progress towards quarterly goals and long-term strategy. 

• Participate in weekly physician targeting meetings with regional managers to review progress towards quarterly goals and long-term strategy.

• Coordinate with case management for patient education and account interactions needed to support patients as they navigate their path to VNS Therapy.

• Demonstrate in-depth product knowledge.

• Complete administrative requirements on time and accurately.

TRAVEL REQUIREMENTS

• Territory Specialist must live within the territory geographic area.

• This position may require extensive business travel of 40% or more of the time.

• Must have reliable transportation- This role requires reliable transportation for traveling to various locations as needed. A valid, active driver's license and access to a personal vehicle are necessary.

MINIMUM REQUIREMENTS AND QUALIFICATIONS

• MUST be Bilingual in Spanish.

• BS/BA degree required, preferably in life sciences or business related.

• Minimum 2-3 years of sales experience post college or other medical work experience.  Sales experience in a medical field (pharma/life sciences) preferred, with the interest to move into medical device sales.

• Strong work ethic.

• Ability to communicate well with physicians and patients.

• Demonstrated aptitude and success in fostering physician relationships, and a capacity for interacting with physicians and patients in a clinical environment.

• Solid process orientation demonstrated resource management / allocation experience, and the ability to perform multiple tasks simultaneously.

• Intellectual capacity to interpret trends and data, translating the information into actions and improvements.   

• Self-starter and independent thinker, with the aptitude to work autonomously.

• Exceptional written and verbal communication skills, with customers and patients at all levels.

• Ability to prioritize and coordinate with key stakeholders and cross-functional teams.

• Demonstrated commitment towards LivaNova’s mission, vision, and pillars.

• The minimum requirements, skills and qualifications contained in this job description outline the core functions and requirements of the position and do not constitute an exhaustive listing of activities, duties, or responsibilities that may be required of or assigned to an employee in this position at the Company’s discretion. Further, the ability to meet the minimum requirements and/or possession of the stated skills and qualifications do not imply or establish that an individual will be employed in this position. 

Pay Transparency: The target base salary for this position ranges from $70K-$80K base + commission. In specific locations, the pay range may vary from the range posted.