Production Support Analyst

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Other

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

Other

Job Family:

Database Analysis/Design

Job Qualifications:

Skills:

File Management, Linux, Production Support, SQL Procedures, Structured Query Language (SQL)

Certifications:

None

Experience:

8 + years of related experience

US Citizenship Required:

No

Job Description:

GDIT is seeking an experienced Production Support Analyst to support the production systems for a complex infrastructure on behalf of the Centers for Medicare and Medicaid Services.

This role is responsible for the deployments, run time operations, and file management for the production environment.

This role is fully remote!

 

Responsibilities:

·        Support computer operations activities.

·        Ensure understanding and compliance with CMS and GDIT security policies and practices.

·        Work directly with Developers, QA, DBAs and Systems staff on deployment and research activities. 

·        Provide environment support to CMS staff. 

·        Assist developers, DBA’s and Systems personnel with environment changes when migrating from the CMS Data Center to AWS. 

·        Attend various meetings to ensure expectations are understood and met.

·        Set up and maintenance of QIES production jobs and processes.

·        Support QIES User Security Administration. 

·        Support the security team with processes and policies associated with user access to QIES applications.

·        Oversee and coordinate deployments to ALPHA, BETA and Production environments.

·        Provide support for QIES applications in the ALPHA, BETA and Production environments.

·        Mentor team members as necessary.

·        Occasional, but minimal non-business hour support required.

 

Requirements:

·        BA/BS degree with 8+ years relevant experience (or equivalent years of experience and/or education)

·        Experience with the transfer of files between multiple platforms using FTP and other applications

·        Experience with administering and maintaining user database accounts

·        Experience and understanding in writing PL/SQL queries

·        Experience in running PL/SQL Procedures and Packages

·        Working knowledge of Linux operating system

Preferred Qualifications:

·        Experience supporting the QIES state and national systems a plus

The likely salary range for this position is $72,509 - $78,200. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Remote

Work Location:

Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.