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ServiceNow Technical Delivery Manager

Remote: 
Full Remote
Work from: 
Canada

Offer summary

Qualifications:

Experience with ServiceNow platform, Strong project management skills, Technical background in IT solutions, Ability to work in a team environment.

Key responsabilities:

  • Deliver solutions aligned with best practices
  • Manage QAP release strategy
  • Oversee quality of backlog
  • Drive upgrade planning and execution

Paralucent logo
Paralucent TPE https://www.paralucent.com/
11 - 50 Employees
About Paralucent
PARALUCENT is a global technology and marketing agency that lives at the intersection of technology and creativity, helping organizations grow in an age of digital and brand transformation. Our customer-centric processes are aimed at delivering smarter work that changes behaviours and unlocks growth. WE ARE Strategists, architects, designers, project managers, developers, and QA with rich technology experience and mastery of leading methodologies. WE CREATE Highly effective solutions that live up to our promises and exceed expectations. We deliver technological and creative solutions with great attention to quality, cost and functionality. We also create campaigns, commercials, branding, graphic design, video, and do copywriting, PR and communications, and more! WE BELIEVE Great things in the world come through committed partnerships that are built on trust and integrity and that have clear two-way communication. We believe in an inclusive environment that challenges traditional ways of working. We believe in curiosity, passion and collaboration so that everyone wins. WE ARE ALSO Marketers, designers, animators, writers, video producers, and media experts who bring depth of experience, curiosity and clarity to everything we do.
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Job description

Paralucent is a boutique technology project delivery and staffing company that has had tremendous success over the past 21 years. We are a passionate group that has been focused on execution, delivery, and client satisfaction.

We are building a team to help our client, a tier 1 consulting firm, meet future needs of their ServiceNow platform.


DURATION: long term contract or permanent hire

LOCATION: Canada

This role will work within a small, dedicated team to deliver solutions while ensuring the ServiceNow instance stays aligned to internal best practices. The main focus of delivery will center around evolving the ServiceNow platform to meet changing business requirements. In this interesting and diverse role, you will:

•Be able to work with many other ServiceNow professionals across the globe to provide input on setting standards and path forward to collectively deliver solutions internally.

•Manage the QAP release strategy.

•Manage the quality of backlog and be accountable to it.

•Drive ServiceNow upgrade planning and execution.

•Understand system limitations and collaborate with the architects to produce alternate solutions.


Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Project ManagementServiceNowComputer UpgradesSolution DeliverySystems ArchitectureBacklogs

Other Skills

  • Quality Assurance
  • Collaboration
  • Teamwork
Are you interested?

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