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Billing & Collections Agent

Remote: 
Full Remote
Contract: 
Part time
Work from: 
Australia

Offer summary

Qualifications:

Associate or Bachelor degree in accounting, finance, or related field preferred., Proven experience in collections or accounts receivable role., Familiarity with billing and collection procedures., Knowledge of accounting principles and financial practices..

Key responsabilities:

  • Monitor and manage accounts receivable for timely payment collection.
  • Contact customers to discuss outstanding payments and resolve discrepancies.

BruntWork logo
BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/
501 - 1000 Employees
About BruntWork
We create flexible, fully remote work opportunities in companies around the world. If you have the right skills and experience, you can work for any of our clients from anywhere with a good internet connection. You’ll gain great experience and have the opportunity to apply for jobs in a range of different roles and industries in Australian, New Zealand, US, Canadian and UK companies. We want our endorsed candidates and staff (top 5% of applications) to succeed, so we’ll help you with interview guidelines, tips on working with clients and support finding your dream job among our many remote work opportunities.
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Job description

This is a remote position.

BIlling and Collections Agent
Monday to Friday
9 AM to 2 PM EST
20-25 hours per week​


Responsibilities:
1. Monitor and manage accounts receivable to ensure timely payment collection from customers.
2. Review and verify accuracy of invoices, purchase orders, and other financial records.
3. Contact customers by phone, email, or mail to discuss outstanding payments and resolve any payment discrepancies.
4. Negotiate payment arrangements with customers to facilitate timely payment.
5. Maintain accurate records of all customer interactions, payments, and collections activities.
6. Collaborate with the accounting department to reconcile and resolve any payment discrepancies or billing errors.
7. Generate and send regular reports to management regarding outstanding invoices, collection activities, and cash flow status.
8. Follow up with customers to ensure payment commitments are honored and resolve any issues delaying payment.
9. Stay updated on industry regulations and best practices related to billing and collections processes.
10. Provide exceptional customer service by addressing customer inquiries and resolving any concerns regarding billing or payment issues.

Requirements
1. Associate or Bachelor degree in accounting, finance, or a related field preferred.
2. Proven experience as a Bill and Accounts Collector or in a similar collections or accounts receivable role.
3. Familiarity with billing and collection procedures, preferably in a corporate setting.
4. Knowledge of accounting principles and financial practices.
5. Proficiency in using accounting software and technology tools.
6. Strong mathematical and analytical skills.
7. Ability to maintain confidentiality and handle sensitive financial information.
8. Strong time management and multitasking capabilities.

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

BillingAccounts Receivable ManagementAccounting SoftwareInvoice ApprovalPayment Plan AgreementsCorporate Financial ReportingFinancial ManagementRegulatory Compliance

Other Skills

  • Customer Service
  • Collections
  • Record Keeping
  • Time Management
  • Client Confidentiality
  • Analytical Skills
  • Multitasking
Are you interested?

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