Sr. Technical Manager | Remote, USA

The Technical Manager is the technical lead on large, complex deals, delivering high-end services, improving our industry reputation, and up-leveling consultants, deliverables, and services. This individual will drive the technical relationship with our customers and partners by providing advanced architecture, implementation and operational support. 

How you’ll make an impact:

• Assist with development of SOC Modernization engagement plans/roadmaps for customers which will enable them to execute upon strategies 

• Facilitate workshops and assessments in front of large audiences based on experience and knowledge in specific technologies/practices. 

• Responsible for 2-6 projects simultaneously (including leadership and knowledge of project and client details). 

• Able to deliver and lead other consultants in complex projects. 

• Develop and provide reports for program leadership and client teams on periodic basis to report on the overall status of the agreed services. 

• Report/escalate issues that may impact schedule and/or budget. 

• Confirm Program Status reporting is relevant, transparent, and adds value. 

• Provide oversight on engagements (pending number of engagements where assigned as primary consultant). 

• Partner with relevant program leaders to verify that the team has the skillsets and resources required for delivery. 

• Support team growth 

• Provide thought leadership, through participation in industry groups, delivering talks, writing technical and industry specific blogs, vulnerability research, industry PR interviews, and/or contributing to security publications 

• Track and monitor current happenings within the security industry relative to the SIEM and SOC space. 

• Contribute to internal team building, knowledge transfer, and training activities within the Consulting team. 

• Improve methodologies, tooling, reporting and other processes to improve and enhance inter- and intra-team efficiency, Assist in the development and roll-out of new Consulting methods and tools. 

• Work across LOB to improve outcomes for customers by increasing cross-business offerings and services 

• Work with customers to help them articulate and document their business requirements/use cases and understand how those requirements translate into next steps to better operationalize their SOC and enhance automation features and functionality 

• Rationalize different security solutions against requirements, risk, and constraints. 

• Undertake EIM methodologies/techniques and the interpretation/application of their output in the definition of Security Architectures. 

What we’re looking for:

• Experience in providing guidance in SOC Modernization at a programmatic level 

• Strong background working within a SOC, addressing concerns around the intersection of people, process, and technology 

• Strong knowledge and delivery capability in SOC automation and integration. Technologies including – Enterprise SIEM and Logging tools (Splunk, Sentinel, Chronicle, Exabeam, etc), Data pipelining (e.g. Cribl), SOAR (e.g. XSOAR, Chronicle SOAR, Splunk SOAR, etc), and related technologies 

• Experience in managing and prioritizing the proposal process to create business proposals, contracts, and respond to RFI/RFP’s. 

• Ability to clearly articulate the benefits of your Optiv subject matter product and service solutions portfolio to various client stakeholders. 

• Proven experience in a pre-sales, post-sales, or non-sales technical capacity in an information security environment. 

• Ability to listen and communicate effectively with vendors, prospects, clients, account managers and management. 

• Confident presentation, written, and oral communication skills. 

• Desire to learn additional subject matter areas. 

• Ability to travel approximately 20-40%.

• #LI-GN1