Provider Network Assistant (Dental / Healthcare)

 New Year, New Opportunities Liberty Dental Plan is HIRING!
              

The Provider Network Assistant is responsible for assisting in provider recruitment and network maintenance, including reviewing provider contracts and applications, and providing support to Network Managers as well as the Provider Relations management team. Responsibilities and Skills expectations are set at the Entry Level for this position unless otherwise noted.

Job Summary Details

• Work with office staff to collect necessary contract documents for submission
• Manage and service network providers within assigned territory according to established guidelines
• Establish and maintain strong relationships with providers to assure stable networks
• Work with internal and provider staff to coordinate resolution of provider and member issues
• Educate and train providers on policies and procedures when necessary
• Verify and monitor assigned network for accuracy
• Process facility changes and submit them timely to update internal systems
• Assist with special projects as assigned by management
• Ensure network compliance with annual Attestation requirements
• Coordinate and process provider alerts
• Works closely with the Director in Provider Relations to support the team’s day to day operations
• Assist management with creating agendas for team meetings and provide minutes including open tasks requiring follow-up
• Work closely with Network Managers to update and monitor tracking tools as needed for various projects
• Review necessary contract documents for accuracy & completeness for submission

Education/Experience

• High School or GED required; College degree preferred.
• 1year previous network management experience in a Dental PPO or DHMO environment; dental office management, managed healthcare, sales, and/or customer service experience

Specific Skills/Knowledge

• Knowledge of dental terminology
• Strong verbal and written communication skills in English language; bilingual preferred 
• Proficient in Microsoft Office specifically Word, Excel, and Outlook
• Please be prepared to Complete an Online Skills Assessment as part of the Application process
• Must be detail oriented, strong customer service skills, strong organizational and time management skills at an Intermediate Level
• Ability to identify problems, research issues and follow through until resolved at a Basic Level
• Medicaid or Medicare experience preferred
• Experience in processing provider contracts preferred
• Previous sales and customer service experience OR network management experience strongly preferred

Location

Our employees are distributed in office locations in multiple markets across the United States.  We are unable to hire or allow employees to work outside of the United States. Must reside in the East or Midwest Regions.

What Liberty Offers

Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That’s why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity.

Our first-class benefits package supports employees and their dependents with:

• Competitive pay structure and savings options to help you reach your financial goals.

• Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines.

• Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan.

• 100% employer-paid dental coverage for employees and eligible dependents.

• Vision insurance with low-cost premiums for employee-only coverage and dependents.

• Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage.

• Flexible Spending Accounts for healthcare and dependent care expenses.

• Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance.

• Long-term disability coverage.

• Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts.

• Employee Assistance Program (EAP) to support mental health and well-being.

• Generous vacation and sick leave policies, with the ability to roll over unused time.

• 10 paid company holidays.

• Tuition reimbursement for eligible educational expenses.

• Remote or hybrid work options available for various positions.

Compensation

In the spirit of pay transparency, the base salary range for this position is $20.00 - $25.00, not including fringe benefits or potential bonuses. At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions.

Please note that the range listed represents the full base salary range for this role. Typically, offers are not made at the top of the range to allow for future salary growth.

Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will leverage diverse perspectives in building high performance teams and organizational culture. 

Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve. 

We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.

Sponsorship and Relocation Specifications

Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled.

No relocation assistance or sponsorship available at this time.