EPIC - QUALITY ASSURANCE SYSTEMS ANALYST (REMOTE)

MAKE A DIFFERENCE AT OCHIN

OCHIN is a rapidly growing national nonprofit health IT organization with over two decades of experience transforming health care delivery to drive health equity. We are hiring for a number of positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our mission.

OCHIN provides leading-edge technology, data analytics, research, and support services to nearly 1,000 community health care sites, reaching nearly 6 million patients nationally. We believe that every individual, no matter their race, ethnicity, background, or zip code, should have fair opportunity to achieve their full health potential. Our work addresses differences in health that are systemic, avoidable, and unjust. We partner, learn, innovate, and advocate, in order to close the gap in health for individuals and communities negatively impacted by racism or other structural inequities. 

 At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture of belonging.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 diverse professionals, working remotely across 50 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and equitable opportunity for professional advancement. We are curious, collaborative learners who strive to live our values everyday: Learning, Heart, Belonging, and Impact. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team. 

Position Overview 

Quality Assurance is essential in ensuring software quality and reliability by designing and executing robust testing strategies. This role involves close collaboration with cross-functional teams and external vendors to establish clear testing requirements, objectives, and scope. Responsibilities include developing and implementing a range of testing methods—such as system, integration, regression, functional, and end-to-end tests—to ensure comprehensive coverage. The analyst accurately reports test results, tracks defects, and works with developers for timely issue resolution. Additionally, they create detailed technical release notes to communicate software updates, mentor team members on best practices in testing and quality assurance and provide dedicated support for User Acceptance Testing (UAT). Committed to continuous learning, the analyst adopts modern testing methodologies and tools to enhance software quality, ultimately delivering a high-quality, defect-free product that meets user expectations and complies with industry standards.

Essential Duties

• Test Plan Development: Design and execute comprehensive testing strategies in collaboration with cross-functional teams and vendors to define testing requirements, objective, and scope. 
• Test Execution and Issue Management: Develop and execute various test scripts, including system, integration, regression, functional, and end-to-end tests to ensure software quality. Report test results, address issues with developers, and create detailed release notes that document updates, maintenance, and relevant changes throughout the release cycle. 
• Mentorship and Training: Mentor team members on best practices in testing and documentation, fostering a culture of quality within the team. 
• User Acceptance Testing Support: Provide support for User Acceptance Testing (UAT) through regular office hours, UAT Jiras, weekly change notifications, creating technical release notes and UAT scripts, ensuring user expectations are met and products align with industry standards. 
• Technical Release Note Documentation: A proficient technical writer capable of documenting clear and comprehensive release notes that thoroughly describe software updates, including improvements, bug fixes, and known issues for each release, ensuring stakeholders are well-informed. 

• Minimum of 2 Epic Certifications or , Proficiencies or a minimum of 1 year experience in 1-2 of the following Epic Applications: EpicCare Inpatient (Clinical Documentation, OpTime, Anesthesia, Stork, Bones, Willow Inpatient or Cupid
• Minimum 1-year experience with manual testing including writing, using, and developing test scripts. 
• Experience in an acute care setting is highly desired

COVID-19 Vaccination Requirement

To keep our colleagues, members, and communities safe, OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date. 

Work Location and Travel Requirements

OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position. 

Work from home requirements are: 

• Ability to work independently and efficiently from a home office environment 
• High Speed Internet Service 
• It is a requirement that employees work in a distraction free workplace 

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/employment-openings 

Equal Opportunity Statement

OCHIN is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.? 

As an equal opportunity and affirmative action employer, OCHIN does not discriminate on the basis of race, ethnicity, sex, gender identity or expression, sexual orientation, religion, marital or civil union status, parental status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.

Base Pay Overview

The typical offer range for this role is minimum to midpoint (min-$70,214  mid-$87,767), with the midpoint representing the average pay in a national market scope for this position. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will consider a wide range of factors directly relevant to this position, including, but not limited to, skills, knowledge, training, responsibility, and experience, as well as internal equity and alignment with market data. 

#LI-Remote

#Acute Care

#EpicCare

#Willow

#Stork

#OpTime

#UAT

#Technical Writing

#Test Scripts