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Remote Service Engineer Intern - Germany

Remote: 
Full Remote
Contract: 
Internships
Experience: 
Entry-level / graduate
Work from: 
Germany

Offer summary

Qualifications:

Experience in data analysis using Power BI or Excel and Python., Understanding of basic engineering work structure., Strong communication skills in a multicultural environment., Fast learner with analytical skills..

Key responsabilities:

  • Analyze hotline and service ticket data in EMEA region.
  • Support hotline service partner and optimize reporting processes.

Sungrow Power Supply Co., Ltd. logo
Sungrow Power Supply Co., Ltd. XLarge http://www.sungrowpower.com/
10001 Employees
About Sungrow Power Supply Co., Ltd.
Sungrow is a global leading PV inverter and ESS provider with 515 GW of power electronics converters installed worldwide as of December 2023.
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Job description

Your mission
We are looking for you to join our Sungrow team as our new RSC internship!
 
What does a RSC Intern do, you might ask?
Well, this role is allowed to do the best part of our everyday work – to still the hunger for sustainable energy! 
 
In a little more detail, this is what you will do in your day to day job:

  • Data Analyze of Hotline and Service Ticket in EMEA region.
  • Use the results of the analysis to help optimize the hotline plan and ticket handling processes.
  • Support the Hotline Service Partner in their daily work, for example account creation and training material support.
  • Coordinate with internal resources for hotline partners.
  • Optimize current report with DATA analyze tools.
Your profile
All right, all right, so I hope you are now aware of what is up for you, what background should you have in order to feel comfortable with this role? Keep in mind it`s all about electrical equipment, that`s why it is essential for you to have:

  • Preferably have some experience of data analysis using Power BI or Excel and Python.
  • Understand basic engineering work structure.
  • Communicate well in a multicultural environment.
  • Multilingual is a big plus.
  • Have a strong willingness to work with a dynamic team.
  • Fast learner and analytical skills are a must.
  • English (C1), German (C1) or Chinese (C1). Additional European languages are a plus.
Why us?
Because we are awesome!
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About us
We are a green tech company with young creative minds.
We are fighting every day to make our mission happen – Clean Power for All!

With 500+GW of clean power presently installed worldwide, we are on the road to success!

Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Power BIPython (Programming Language)Data AnalysisJob ArchitectureLanguage Localisation

Other Skills

  • Microsoft Excel
  • Quick Learning
  • Teamwork
  • Communication
  • Analytical Skills
Are you interested?

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